MacBook Pro won’t accept password to unlock after macOS Monterey update

Hi my MacBook Pro just did the MacOS Monterey update last night and since has shut me out. It does not recognise my log in password. I’ve tried restarted, rebooting, changing password etc but nothing seems to be working. I know the password is correct it just will not accept it and it will just restart itself randomly. And when I get the option to change password and try it it doesn’t work. It’s less than a year old.

any help would be much appreciated

Posted on Jan 10, 2022 10:13 AM

Top-ranking reply

caryw5150

Level 1

9 points

Posted on Feb 21, 2022 1:15 AM

had same thing. looked like it didn't complete the installation. i shut down, then restart holding: command + option + P + R altogether holding until 2nd restart. resets PRAM(NVRAM). my computer then went on to restart several more times which yeah was worrisome, however after it completed what it needed to do was working normally again.

hope this helps.

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40 replies

May 27, 2022 3:38 PM in response to janiene80

On my Mac book pro. It is not taking my password to open up. What do I do

Jun 5, 2022 7:55 AM in response to janiene80

Hi! I just ran into this a couple of weeks ago and just now a couple of days ago. It's irritating and frustrating!

You don't say what processor you have, I have a new M1 Max.

Jun 5, 2022 8:19 AM in response to vinoragav27

I've had to do this twice now in the same amount of weeks!

it's getting SUPER ANNOYING!

c2lee

Level 1

8 points

Jun 10, 2022 4:42 PM in response to pchen1943

Thanks for this!

Jun 16, 2022 8:12 PM in response to suzieandrews

I have this issue after updating to Monterey. Mouse works OK but keyboard doesn't allow input. I've tried typing over my name but can't.

Also tried the PRAM restart and that doesn't help.

Anyone???

ApMaX

Level 2

159 points

Jun 19, 2022 9:32 AM in response to keviswright

Booting un safe mode does not fix the issue here.

Jun 21, 2022 6:24 AM in response to MarineBand5524

me too ugh twice this week!!! the first time somehow i keep clicking "enter" and got in but now im still locked out i dont know what to do 😭 any solutions?

Jun 29, 2022 6:49 AM in response to pchen1943

Thank you!! This worked for me after trying about 3 times. What a saviour

Aug 2, 2022 9:23 AM in response to pchen1943

Doesn't work on Apple Silicon. This computer doesn't have SMC or PRAM only on Intel.

Lilthurm

Level 1

8 points

Aug 17, 2022 7:13 AM in response to janiene80

same problem- just got a new M2 version since update doesn’t recognise password and when i reset it - thinks it’s a different MacBook !!! Nightmare - can’t use it till I go to shop

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MacBook Pro won’t accept password to unlock after macOS Monterey update