To update my vaccination record for COVID, I tried to read with the camera the new Smart Health Card QR code I was provided by the Quebec govt.
I got the message Data Cannot be Added
I then delete the pass in wallet and the data on health and tried again with the same result
Wondering if anyone has that same issue ?
Hello, fellow Quebecer here.
First, make sure you are on iOS 15.1 or later to ensure that Camera can scan COVID-19 vaccine QR codes and Health supports them.
Second, make sure you are using the QR code Quebec provides for international travel. This is the QR code with the most compatibility and still works within Quebec as well. You can request your QR code at any time on the government's website at https://covid19.quebec.ca/PreuveVaccinale
Finally, if you are having trouble scanning the code, download the latest version of Vaxicode from the App Store. Version 1.2.1 added a button to directly add the immunization record to Health without the need for scanning. Once your latest QR code is in Vaxicode, tap your name, then tap "show details", and then scroll down to the bottom of the page to see the "Add to Health and Wallet" button.
Hello, fellow Quebecer here.
First, make sure you are on iOS 15.1 or later to ensure that Camera can scan COVID-19 vaccine QR codes and Health supports them.
Second, make sure you are using the QR code Quebec provides for international travel. This is the QR code with the most compatibility and still works within Quebec as well. You can request your QR code at any time on the government's website at https://covid19.quebec.ca/PreuveVaccinale
Finally, if you are having trouble scanning the code, download the latest version of Vaxicode from the App Store. Version 1.2.1 added a button to directly add the immunization record to Health without the need for scanning. Once your latest QR code is in Vaxicode, tap your name, then tap "show details", and then scroll down to the bottom of the page to see the "Add to Health and Wallet" button.
Howdy Qbc-Apple-user,
I understand you're looking for assistance with updating your vaccination record to be shown via the Wallet and Health app, so check out the following information to see if this helps.
With the QR code that you were provided, are you certain that it is compatible with the Wallet and Health app? If you're uncertain, confirm this so you're certain that this should work.
Once you've confirmed this should work, let's be certain that the latest iOS version is installed. If you see that an update is available, be sure you have a recent backup of information. If you need assistance with either of these steps, check out the following resources:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
After confirming you're up to date with the latest software, give this a try again. As a refresher, work through the following resource to confirm the steps are the same as what you're taking:
Add verifiable COVID-19 vaccination information to Apple Wallet and Health
If you're still needing assistance after working through those steps, Contact Apple Support to look into this in more detail.
Have a great day!
Update my Quebec vaccination record in Health
