The camera of the Macbook doesn't work

When my MacBook uses zoom to start a video conference, the camera cannot capture me, it shows a black screen. Then I tried to use the photo booth to do the experiment, and the camera still showed black.

I remember very clearly last year when I used Zoom to have a video conference and it could be used normally, but now it's all black, why? (The voice function is normal, but the video cannot be turned on)

MacBook Pro 13″, macOS 12.0

Posted on Jan 17, 2022 9:29 PM

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1 reply

Jan 17, 2022 9:52 PM in response to Jin_110

"The camera of the Macbook doesn't work: [...]now it's all black, why? (The voice function is normal, but the video cannot be turned on)"


Is there a camera even seen?

Screenshot of a Mac Without a Camera


To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Camera
  6. Confirm if a Camera is Even Seen


If no camera is seen....

Get the Drivers:

If no camera is seen, then the drivers went missing, somehow. So, you need to get to drivers. And to do that...


Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall.


Refer to these Links:

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The camera of the Macbook doesn't work

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