How can I back up my email?

Our office is transitioning to a new server and I need to back up that email account. I have been given instructions on how to back up to Outlook, but it looks like the instructions are for a windows computer. I am feeling so stupid, but I don't know how to back this one account up. I have all my emails synced to Outlook, but they tell me I still need to back everything up. Is there an easy way to do this? I was trying to use a Seagate back up drive, but I can't figure that out either. Can anyone give me some simple instructions, please. Guess I'm getting to old for all this.

Posted on Jan 19, 2022 11:17 AM

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33 replies

Jan 20, 2022 11:48 AM in response to islandlady91

To post the full Etrecheck report. you first go to file save at the top when Etrecheck is open and click on save. Adrop down will show and you can pick where to save it. I use desktop. In the apple community post you use the first image to the right of the paper clip at the bottom. It opens up a box that you can drag the report to. Your internal har drive has to be a 2.5 internal drive. not the full size drives. You could create a bootable drive using your recovery in the drive you have installed and then use migration assistant to move your fills of the internal drive to the external boot drive you create. You would have to use disk utilities in recovery erase the external drive first then go back to main recovery menu, select the reinstall feature and pick the external drive to install on Then use migration assistant to move fills onto it. If the drive you create is a 2.5 drive then all you would need to do is have it installed into the Mac mini.https://www.online-tech-tips.com/mac-os-x/install-boot-and-run-mac-os-x-from-an-external-hard-drive/. Move your content to a new Mac - Apple Support

Jan 20, 2022 12:04 PM in response to my ginger

That is so helpful. I believe I saved the etrechek report on my desktop prior to shutting it down. I don’t know if I can do all this on my own, but hopefully someone with more knowledge can help. Actually, there is an Apple tech guy here that I may be able to get to help me.🤞. Thank you so much, and I will post the full report this evening or tomorrow morning.

Feb 1, 2022 6:35 AM in response to my ginger

HI, I don’t know it there is any need to post the rest of the etrecheck report? In the meantime, since I was able to back up my emails to outlook, is there a way I can restore them on my iPad? I am trying not to use the mac mini before I can find a way to transfer everything to an external hard drive. I did turn it on and tried to restore mail, but when I click on the download and try to open it in mail, it just opens an email with the attachment. As I write this, I’m thinking the back up worked in Outlook, but doesn’t work in mail where I set up my work account. I think I answered my own question, but I would really like to get the emails back in mail. I bought Outlook with a free month trial and really didn’t want to buy it, even though it has options like having other folders which I can’t do in mail, other than in my main personal icloud account. But Outlook is all I need. Is there any way to get the emails into my email that I set up in mac mail without forwarding them? I don’t even think that is an option since I have my mail in mac synced with outlook😙. So much hindsight is a pain.

Feb 2, 2022 10:39 AM in response to my ginger

Thanks, I am paying for 200gb, but that back up is only my personal icloud email. I guess this goes back to my initial issue of backing up my emails which I did with outlook. But I don’t know how to get them to my business email in mac mail. I do have everything in outlook, but I prefer using mac mail over outlook, so I don’t know if there is a way to get them back into mac mail account? Sorry I am so ignorant about all this, but I am remembering stuff in hindsite that I should have done and now trying to see if I can resolve this after the fact.

Feb 2, 2022 1:54 PM in response to Mal-S

What emails I need is on the old server for now, I just don't know how to download them to the new server, or get them all in back in mac mail. If I change my settings to the new server, the old messages disappear, other than what is in Outlook. I'm just struggling to get them all into mac mail again. Probably much easier than I think, but just not getting there. And my mac mini is the only thing barely working, other than my iPad or iPhone. The hard drive is not working well on the mac mini, so I'm struggling trying to keep it working while I try to do this.

Feb 2, 2022 3:44 PM in response to my ginger

I did download it to my desktop, and I also in mail used the option to export my inbox and sent box and that is on my desktop. The inbox just says partial inbox, but something is still downloading, so hopefully it is the complete inbox. Those are Mbox, so I guess once they are downloaded, then I can open them in mail, I hope. I tried the links you sent, but I think because they are older, when try to follow the instructions, they are a bit different. I have also tried exporting my mail from Outlook which says it can take up to 4 days. So hopefully, one of these will enable me to keep all my old emails and get them back into mail.

Feb 11, 2022 12:02 PM in response to islandlady91

I don't know if I should start a new thread, but since this is from this original thread, I will continue. I was finally able to import my old emails back into mac mail. It appears as import 3 and is all my emails from our previous server. Is there a way I can now merge that file with the emails on the new server? I have just signed into iCloud, and I "think" they are all there at the end of my personal emails. Do I need to forward them to my business email, or is there an option in mail to merge them with the business email. At least there, they are all in one folder.

Feb 11, 2022 12:20 PM in response to islandlady91

Just to add one more thing. Since I am still able to do a little work on the mac mini, this mail box only shows up on it, and I need to be able to sync everything to my iPhone and iPad. If I look under accounts, there is not an account listed for this import file, so I don't know how to add it to the account, other than forwarding all the emails which really does sound like a job that could take a while.

Feb 11, 2022 2:22 PM in response to islandlady91

It's all resolved. I was able to import all the old emails in an Mbox which became import 3 in mail. They also all went into my personal iCloud email, but I was able to drag the import 3 emails into my business email and it worked! Now I will have to delete about 1400 emails from my personal email account, but I can deal with that. I'm just happy it all worked finally.:-) I also want to thank Ginger for all her help and patience!

Feb 24, 2022 2:02 PM in response to callaway

I am not familiar with what you refer to as "cashed mode". All email programs have to be set up to run in either a POP mode or an IMAP mode. If your email program is set to run in a POP mode all emails are deleted from the server when they are downloaded to your computer. If you run in an IMAP mode the server mirrors your activities in that what you delete from your computer is also deleted from the server. This is how all email servers are set up to run. Some do both options and some only offer IMAP. So, you can say that if all goes as it should, emails are saved on the server so long as they are not deleted from your computer. Individual emails can also be saved in off-line local folders within your computer. The bottom line is that everyone should always have a separate way to save their data to an external backup disk. If you do not, at some point you most certainly will loose data when the hard drive fails as all eventually do.

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How can I back up my email?

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