Monterey connectivity to HP LaserJet printer

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Level 1

4 points

Monterey connectivity to HP LaserJet printer

Last night my mac was updated to Monterey 12.1. Now it won't connect to my HP LaserJet 200 colorMFP M276nw printer. What's the problem?

iMac 27″, macOS 10.14

Posted on Jan 20, 2022 2:39 PM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

143,898 points

Jan 20, 2022 2:44 PM in response to John7330

Please try the steps below:

Please do the following in this order:

Uninstall all HP software, put in the Trash and empty the Trash.
Please reset the printing system per Reset the Mac printing system to solve a problem
Next, follow the instructions in Adding a printer

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Answer 2

Tesserax

Level 10

152,188 points

Jan 20, 2022 2:51 PM in response to John7330

Is this HP printer directly connected or does your Mac access from the local network? Does macOS "see" the printer and just won't print to it ... or not see it at all? Are there any error messages?

Finally, what have you tried, so far yourself, to resolve this so that we don't try offering potential solutions that may not have already worked for you?

Ref:

Update your printer software if your printer has a printing problem on Mac - Apple Support
Set up your HP Printer - HP
Solve printing problems on Mac - Apple Support

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Answer 3

Old Toad

Level 10

210,545 points

Jan 20, 2022 4:56 PM in response to John7330

The HP LaserJet Pro 200 Color MFP M276nw is AirPrint capable and doesn't need any drivers. Uninstall it as mentioned previously and re-ad it selecting the AirPrint/wireless option.

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Answer 4

John7330 Author

Level 1

4 points

Jan 20, 2022 4:36 PM in response to Tesserax

The printer is connected via wireless. Mac is directly connected to the network. macOS does not see the printer. Just says the printer is offline. When I try: System Preferences > Printers & Scanners > Options & Supplies > Utility > Open Printer Utility it opens the utility window then "Unable to communicate with the selected device. It may have been turned off, or otherwise disconnected."

I turned the printer off/on. Ran a Wireless Network Test and everything passed and Signal Strength was Excellent. I restarted the mac. No change.

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Answer 5

rkaufmann87

Level 10

143,898 points

Jan 20, 2022 4:53 PM in response to John7330

Not to scold but telling us it is connected wireless is not specific as Wi-Fi and Bluetooth are both wireless technologies used by printer companies including HP, which wireless technology are you using Wi-Fi or Bluetooth?

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