Two week old macbook Pro 14 has broken display

Display2022 wrote:

Hi guys, I have a two week old macbook Pro 14 which I bought new.

I only used it at home on my table and have not even carried it outside the house yet or anything.

I closed my laptop normally yesterday evening, and this morning I wake up to a black screen and small crack on the top.

I went to apple and had to give there to repair and sign a 800 euro bill! They claim that the black display does not fall within guarantee as they say it was damaged, due to perhaps something being between the keyboard and display.

However I would not know what, as I hardly used the laptop the last two weeks and just used it normally! I was not u careful with it or anything!

My previous laptops I always had for years and carried them around frequently and never something happened.

This one was super new and just at home!

I wonder whether there is something wrong with the new 14 inch macbook pros?

Anyone similar issue?

Thanks

https://discussions.apple.com/content/attachment/4768b546-c6d2-4aa8-963a-039a561e0581

Looks like a point impact— like debris of some sort when the lid was closed.

If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html