Gmail Badge notifications

For the past several days my iphone stopped showing the badge when I get new email on the gmail app.


I’ve checked the settings, turned them off then turned them back on, deleted the app and put it back on the phone, and restarted the phone. Nothing works.


Please tell me how to fix this.


Tania

iPhone 12, iOS 15

Posted on Jan 26, 2022 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 7:09 AM

Hello All,


I think I figured out the magic path to correct the issue.


I currently have iOS 15.4

I currently have gmail version 6.0.220306 (came out 3 days ago)


I went in to the iphone and my ipad setting, turned off notifications, then turned back on notification.


I went into the gmail app in my iphone and ipad and updated the gmail app. then I went into each and went to settings > the account > notifications > switch to None then back to All new mail > backed out then to Notification Sound updated to Welcome for both devices > backed out and closed the app.


Ive sent 4 test emails to myself from a different email and I received the badge notification instantly on both devices!


from what I was reading on other sites the Gmail tone Classic (which my ipad defaulted to) is no longer working, so I think doing a quick reset of my notifications to off then back on and selecting a tone of anything but Classic (which only shows on my ipad and not on my iphone as an option), and it worked like a gem!

129 replies

Mar 31, 2022 1:57 PM in response to jarredbobby

Nope, you have not figured out the magic path. You were just lucky (?) that your testing was during a period when it worked. Guys, I repeat: sometimes it works, sometimes it doesn't. I open the app and see that the emails are already loaded there, but the app simply fails to push the notification badge on the screen. It's clearly a bug in the app so I strongly suggest again that EVERYONE uses the feedback button from the app to notify the developers of the issue. This is what you need to do, not posting here all sorts of SF solutions which are not reflecting the reality and just adding more confusion into this.

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Gmail Badge notifications

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