I usually avoid updating to latest IOS especially on my iPhone. My last one, iPhone 8 Plus, always had issues when I updated. Now I have a near new 12 Pro Max. I waited for some time before updating. Stupidly I decided to do it very early this morning. My device is in great condition. Battery health is 99%. I use it wisely ie: not on it for random searches and apps. Perfect running order. Never got hot or warm.
Battery charge never ran out, often getting 2 whole days from a full charge.
Immediately this morning I felt the device get hot. Not warm, but HOT. Charge dropped to 50% within 2 hours, of no use BTW.
Called Apple as YouTube was useless, and they told me the usual, do a reset, blah blah... nothing has helped. The last person told me to back-up files then delete data and re-install..... Jesus Christ!!! No guarantee this will work either, not do I have that kind of time free. I am sick to death of this from Apple. When they work it's great..... then this happens. And it is not an isolated occurrence.
Does anyone have any advice? Greatly appreciated and thank you.