iPhone 11Pro keypad non responsive
keypad unresponsive to answer inmate call. Sometimes the keypad works and sometimes it doesn’t. Not sure why this keeps happening
iPhone 11 Pro Max, iOS 15
User profile for user:
Jeff_W.
User level:
Community Specialist
Hello laresha113,
We'd love to assist you with getting your keyboard back working when on phone calls. Since the device appears to be frozen when the issue occurs, let's complete the steps listed here: If your iPhone won't turn on or is frozen to try to resolve the issue.
Take care