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Books app for Mac suddenly crashing on launch

I am running Mojave (MacOS 10.14.6) on an Intel iMac and MacBook Air, and all of a sudden, the Books app crashes within a second after launching the app on either machine. The app was running just fine earlier today. I have many eBooks and PDFs stored there, but now can't access any of them. Is this problem happening for anyone else? Is there a fix? FYI, I can't update the OS because of some 32-bit apps I need to run that aren't supported beyond Mojave. Thanks for any help you can offer!


MacBook Pro 15″, macOS 10.13

Posted on Feb 2, 2022 4:28 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 7:54 AM

I've just deleted the folder users/username/library/containers/com.apple.iBooksX/Data/Documents

There were 6 folders and five other documents in there. I don't know which was the offending item but they were all created anew on launching Books and now it's staying open and seems stable again. Highlights and notes also appear to be intact.

I'll see how it goes and let you know.

14 replies
Question marked as Top-ranking reply

Feb 3, 2022 7:54 AM in response to Lacan

I've just deleted the folder users/username/library/containers/com.apple.iBooksX/Data/Documents

There were 6 folders and five other documents in there. I don't know which was the offending item but they were all created anew on launching Books and now it's staying open and seems stable again. Highlights and notes also appear to be intact.

I'll see how it goes and let you know.

Feb 3, 2022 7:18 AM in response to Alex S.

Yes this just started happening to me as well today. I'm also running Mojave on a Mac Pro. It's particularly worrying given that there is no longer any support for Mojave hence unlikely there will be any update to fix it. I'm also in the position of having a lot of books and pdf's that i need for work that I can't get access to.

Feb 3, 2022 8:46 AM in response to Lacan

I found on my Mac Pro running Mojave 10.14.6 these folders and deleted them.

users/username/library/containers/com.apple.iBooks.CacheDelete

users/username/library/containers/com.apple.iBooksX-SecureUserDefaults

users/username/library/containers/com.apple.iBooksX.CacheDelete

users/username/library/containers/com.apple.iBooksX.DiskSpaceEfficiency

users/username/library/containers/com.apple.iBooksX


In trying to diagnose the issue last night I deleted users/username/library/containers/com.apple.BKAgentService/Documents/iBooks which I always keep a back up of, because of previous issues with Books. So I have to reinstall my library but Books is staying open. I don't know if this step is necessary to delete the users/username/library/containers/com.apple.BKAgentService/Documents/iBooks folder. I would try it after deleting the above folders and only if that first step doesn't work.

Feb 3, 2022 10:38 AM in response to JFTJr

This workaround was helpful to stabilize iBooks on this Macbook Air running Mojave but I appear to have lost access to some items in my Library on the Macbook Air that I retain access to on iOS devices. I can't upgrade to newer OS because of space constraints. I only deleted the following files as they were all that appeared:


users/username/library/containers/com.apple.iBooks.CacheDelete

users/username/library/containers/com.apple.iBooksX-SecureUserDefaults

users/username/library/containers/com.apple.iBooksX


Not sure what this means for future access to missing items on macOS, whether they will reappear in my Library at some point or not, but it's unfortunate that through no fault of this user, there is an issue with Books at this point running Mojave OS. Not blaming any user advice of course, but it would be helpful if Apple worked to resolve the issue.


Just posting here to create a thread of information.


Feb 3, 2022 12:15 PM in response to Lacan

Thank you, this worked for me as well! I did wind up losing my manual sorting, but it looks like all my eBooks and PDFs are there. I wonder what triggered this issue? No doubt something on Apple's end, since it hit multiple people on Mojave all at once. Possibly a change to how eBooks are being stored in iCloud?


Books app for Mac suddenly crashing on launch

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