Incorrect Album Art on my iPhone 13

I share the same artwork problem on my iPhone 13, but to make matters worse, I found the music was duplicated on multiple albums. This is not the case on my Mac Book Pro, as its library is fine. I went through and deleted all the duplicate songs, but cannot get all the artwork corrected.

Hi benjaminfrompittsburgh,

Thank you for participating in the Apple Support Communities. We understand your iPhone is displaying incorrect album artwork for songs you've synced from iTunes, and we'd like to assist. The following thread has an Apple Recommended post that may help you resolve your artwork concern. Give this a try and let us know if it helps: Wrong album artwork displayed for multiple artists on iPhone Xs Apple music library

If it doesn't, we'd recommend that you Contact Apple Support for additional assistance.

Take care.

Ok so after looking everywhere for an answer and couldn’t find one this is what I did and it worked.

1. delete Apple Music app( you will notice that your doc& data can not be removed, this is so frustrating.)
2. I contacted my phone and to the computer. Skip the backup, and remove automatically sync.
3. go to storage files on the top right corner or the finder screen. This will let you delete all of your music from your phone( sorry but you have to remove any old data)
4. then go into your music app on your mac or PC and update all album artwork. ( go to edit- library- update album artwork).
5. now in your finder window, go to music and add music manually. ( i just created my playlist In music app. It was easier this way)
6. sync your files and once done synchronizing app the music app on your phone again and it should be fixed.

Three weeks ago, I completely deleted the Music app from my iPhone 13 and redownload new Music app from Apple App Store, resynchronised everything on iTune and it has worked fine since.

Deinstalling the Apple Music app and reinstalling it from the App Store on the iPhone helped me with this problem!

I had the same problem syncing my new iPhone 13 with the Music app on my MacBook. Nothing works to make the Music app function correctly on the iPhone. It’s pretty dismal of Apple. I even thought about selling the phone and getting an Android. However, this is what I ended up doing. I deleted the Music app off my phone (that’s where the issue is, as the artwork is correct on my MacBook) and I downloaded Harken from the App Store onto my iPhone. I resynced my MacBook with my iPhone through the Music app on my MacBook. Now all the artwork is correct and I don’t have any duplicates.

That is very well put! I'm not the guy who always thinks I need the newest thing out, but I thought for a change I would step up to the new product, especially since I'm so into music - and I thought the bigger screen, and hopefully a little better speaker might be cool to have. Like you, I was let down when I saw that my old phone transferred and did the albumn artwork and things 95% better than this new one. My family has had Apple products for years too, but I think that's gonna change next time. And even more frustrating is the fact that when you chat with someone in the Apple Tech department, they are so naive to the issues customer's are having, or so they act like it anyway. Well, life is good and I'll be thankful that I have the means to own a $1000 toy even though I complain a bit about it.

Do you think it would work with a PC? I've run iTunes through an hp for years and I don't wanna transfer my whole library to my Mac. My dad's iPhone 8 works fine but my 13 is having the same issues with mixing up the artwork

It’s quite distressing when this happens. I used Vox for a while and the artwork was correct, then I learnt that you need to uninstall the Apple Music app and reinstall it to fix the problem. It worked on my iPhone 13. I think the issue occurs when you use the transfer app to move your stuff on to your new phone. Good luck 🤞

I had same issue. 40000 tracks jumbled up. Deleted the iTunes app. Deleted all tracks from phone, left it a while to ensure deletion complete. Hooked up to laptop added tracks, left it a while after finished to ensure completed correctly. All is well…

I have the same issue with my iPhone 13 Pro Max, all the album artwork is mixed up. Getting pretty fed up with all the Apple issues. Had an IPhone 12 Pro Max that was from a “bad production run” of the phones, after 8 months Verizon finally replaces it with a 13. really seems like ever since Jobs passed the company has done nothing but go down hill. I’m get getting closer and closer to switching back to. Samsung phone and another computer manufacturer.

Call me sick and tired!

I’m with you on this ‘Phil’. I’d like to consider myself beyond a nube, so this issue is T something everyone can fix themselves. Judging by the posting dates, it’s not a new issue either. I have only a touch of ‘various artists’ filings, but the songs all have complete tag files. So they shouldn’t be there.

1 hr on phone w/ Apple Support - ends up a communication error between iPhone 13Pro & MacBook.

1) Verify all music on MacBook is correct with proper artwork

2) Verify iPhone & MacBook iOS Softwares are latest versions each

3) Delete iPhone Music APP (& data)

4) Reinstall iPhone Music APP

5) Resync iPhone to MacBook

I deleted the app on my iPhone 13 and made sure my iPhone and Mac had the latest software. I downloaded Apple Music player on my iPhone. All the art for the songs is correct BUT the playlist artwork is All wrong. What a mess. Can’t believe this has been going on for so long. Please fix it apple.

I have the same problem with several of my own albums. The artworks were correct on itune but after sync, the artworks are mixed up on the iPhone. This only happened after the latest ios upgrade. I have iPhone 13. Very disappointing.