I have recently purchased an iPhone 13 Max Pro. I have a problem on occasion (often) when I get a phone call or when I make a call, the other person sounds like a robot. It switches to normal voice and back to the robotic sound. Any suggestions is greatly appreciated, thanks.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 15
So I posted already about experiencing the same issues as everyone else. But I want to give an update because I found the problem for my phone. I have an iPhone 11 Pro Max on Verizon. What I noticed was that the problem wasn’t happening when I was on my car speaker phone or simply talking on speaker. It was only happening when I had my AirPod Pros connected. So once I realized that, I have given it a few tests to ensure that that was the issue. And sure enough if I am not connected to my AirPod pros than the distortion and breaking up does not happen. So now I realize that the problem is not the phone but the AirPod Pros when they are connected. Still annoying, because the AirPod pros work fine listening to music but for some reason they distort every phone conversation. Sounding as if there’s interference or as if I have a bad signal. So it’s very weird. These are my third AirPod pros because something has always been wrong with them. So I’m assuming Apple sent me a refurbished pair and that may be the issue. But everyone in my family who uses regular AirPods do not have this problem. Hope this helps someone maybe narrow down the issue.
NO
I have this exact same problem. I have had it on the 12 Pro Max, 13 Pro Max and now the 14 Pro Max. Apple has replaced phones yet the problem persists. It happens on AT&T and Verizon networks so I believe it is the phone. It happens on airpod pros, speaker, wifi calling and cellular calling. The non-understandable digitized sound lasts for 5 to 10 seconds and happens repeatedly based on the length of the phone call. Sometimes I hear it and the other party does not and sometimes they hear it and I do not.
Soooo… they did wipe my phone and I went about 3 hours (having NOTHING… lol… no contacts, no 2-factor authentication apps, no saved passwords, etc). I spoke on the phone with my BF for about an hour and the issue did not occur. Though the problem is random so… it doesn’t ALWAYS occur but occurs often and sometimes a lot more than other times.
Anyway, because of the 2-factor authentication apps I couldn’t get into, I couldn’t get into email and social media (I’m a social media marketer and web designer so… lol… kinda needed back in), I restored my backup.
I think you’re onto something, Jerry, but I haven’t wrapped my head around how I could backup and restore all of my stuff without actually RESTORING my stuff, if that makes sense?
They replaced my phone last week and the robotic sound hasn’t happened since.
Yes mine has now got the robotic noise back as well - I am out of ideas now.
Apple Support Please Help?
Unclear robotic voice on iPhone 13 Max Pro phone call
