Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I cannot reset my apple ipod. I don't have logon information of the previous owner. I have connected to itunes and reset but when finished, it updates the software but will not allow me to set it up as a new device.
iPod Touch (3rd Gen)
If you have a 3G iPod as shown in your profile, you should not have any problem resetting it. (Utilities>Settings>General>Reset iPod) If, on the other hand, the iPod you are talking about is 5G or newer you will not be able to use it without knowing the original logon information. See: Activation Lock for iPhone, iPad, and iPod touch: https://support.apple.com/en-us/HT201365
If you have a 3G iPod as shown in your profile, you should not have any problem resetting it. (Utilities>Settings>General>Reset iPod) If, on the other hand, the iPod you are talking about is 5G or newer you will not be able to use it without knowing the original logon information. See: Activation Lock for iPhone, iPad, and iPod touch: https://support.apple.com/en-us/HT201365
I cannot reset my ipod
