I am able to sign in on my devices, and even my iMac with my Apple ID and password, but the App Store does not accept the password. I can access info on my phone and iPad in the App Store, but when I try to View Information in the App Store, it repeatedly takes me back to the sign in screen - Anyone else have this issue?
iMac Line (2012 and Later)
Thanks. I have found that the partial fix no longer works on my machines, and account accessible only through iPhone.
Apple Support now suggesting it might be a permissions thing and suggesting Recovery Mode restart and disk first aid...not had time to follow up this suggestion...
I asked Apple if they check things on their side as it seems a bit odd to me that something that was working fine a few days ago is now problematic, with no changes on my side.
I can confirm, that upgrading to the last version of OS (Monterey 12.2.1 (21D62) in my case) did not solve this issue. Actually, after this specific upgrade I noticed it. I was not able to install updates using AppStore, password prompt appeared in a loop...
I am pretty sure, that the problem is on Apple side...
Seems to be solved on my machines this afternoon.
Had a number of calls / messages with different levels of advisor today and not sure if they did anything, or it's just a coincidence. First machine sign-in worked on again is 2019 Imac with Catalina.
One thing I noticed that I hadn't seen before is my router now uses IPv6 and seems to have been changed automatically by my internet provider (not sure exactly when). Whether or not this might have been part of the problem I have no idea.
I haven't had that issue on the iPad, nor on the iPhone, but it is consistent on the iMac. I have not tried it on my MacBookAir
I have now tried it on my MacBookAir - same issue. It would appear to be an issue with the App Store.
yes, I spent an hour or so on chat this evening and a further call scheduled for tomorrow..
I have just written back to them on the chat telling them that it is their issue, not a user issue
Has just occurred to me that the same issue happens with my (admittedly old ) iPhone SE which is up to date in terms of iOS so i need to check further with support....
I tried to do that on the Mac. I could sign out, but when I signed back in, there was no option to sign in with a different id, only cancel or sign in buttons.
Happens to me as well. I don't sign in all the time but tried after my recent Safari update. I now have this same loop issue. Still running Big Sur here with the Intel i5 chip.
Worked for me too - thank you for the update!
Resolved...without making any changes on my end.
Apple ID password not accepted in App Store on iMac
