You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi!
I just tested intercom between my devices. It works fine from mini homepod to mini homepod, but when sending an intercom message from another device (iPhone) to a homepod only half of the spoken message is aired.
Anyone know why that is?
Thanks in advance!
Great to hear it is working now.
With it coming and going like this, if I had to guess the likely culprit i’d guess it was wireless interference (just a guess). If it happens again, try the other side of the house/change potential interference.
The reality of complex electronics with its underlying hardware-firmware-OS-RAM filled with ever changing data-radios frequent Tx/Rx, a device can get into an odd state. Sometimes a reboot resolves it but occasionally it does get resolved by the ghost in the machine.
If you believe the issue is resolved, it’s up to you if you’d like to mark it solved.
Great to hear it is working now.
With it coming and going like this, if I had to guess the likely culprit i’d guess it was wireless interference (just a guess). If it happens again, try the other side of the house/change potential interference.
The reality of complex electronics with its underlying hardware-firmware-OS-RAM filled with ever changing data-radios frequent Tx/Rx, a device can get into an odd state. Sometimes a reboot resolves it but occasionally it does get resolved by the ghost in the machine.
If you believe the issue is resolved, it’s up to you if you’d like to mark it solved.
Hi mayBritt, have you tried the basic troubleshooting first.
-Is all of your Apple devices on the latest OS versions?
-Reboot the HomePod
-Just curious, how do you know only half the message is coming through? Do you have a second person you can test with, be far enough away from the HomePod, and from your iPhone perform a 1 to 5 count on the intercom.
Hi - and thanks for your quick response!
As with all tech: Suddenly no problems today :D I just tested, and now everything is as it should be.
When I tested yesterday, all devices were updated to latest OS versions, and I was alone. I am close enough to both minipods to hear the intercom. When sending an intercom from iPhone (via SIri) the end was clipped every time. When sending an intercom from minipod to minipod no problems at all.
So I reckon it was just a temporary glitch ? Should I markk this thread as solved?
There are indeed many ghosts around in tech :)
Thanks very much for your response, and have a great weekend!
homepod mini intercom
