iFit is not writing to the Health app

Don’t loose your time! It is not working also when the workouts are done with the genuine IFIT interface installed on the elliptical. The problem is not between the app you use for the workout and IFIT. The problem is with the IPhone app. The app can read data from healt but can not write to the healt database.

They told me (IFIT) this week, they are working on that and it should be solved by the end of the month.

Apple says it’s IFIT software! They kept saying that apple has a fitness app as well. However my IFIT done on my iPad shows up on the phone but doesn’t write to apple health but if done using my phone it does. So I’m lucky there, but bought the iPad solely for IFIT and the bigger screen.

Does apple include workout minutes/move calories to close rings if entered manually in apple health?

They (apple) said apple fitness will sync with apple health to close rings. I asked if it had the potential to glitch if done on the iPad, the same as ifit is doing now and do they have milestones and free stuff? They said possibly and no!

I don’t have any apple health writing to ifit. It sure I ever did. Where do you see it in the ifit app? I am using my phone and as of right now ifit is writing to health from it but not when done on my iPad. I am hesitant to update iOS. Maybe it will have a fix though? This is such a pain. I bought the iPad so I would have a bigger screen on my bike! Can you add your workouts manually to apple health to help close your rings?

Spoke to iFit today, Gianfranco, and they shared, "Thanks for contacting iFit support. Pardon the delay. There's no update on this fix yet, nor is there an ETA on when the fix will release." I pressed if this was correct and they further shared, "There is no update on when this fix will release."

Your IPad never wrote to Health.

1- If you use your iPad or the screen on your device, the IPad or the local screen write the work in the IFIT cloud.

2-When you open the IFIT app on your iPhone, the app get the work from IFIT cloud and send it to Health. This is what is not working now.

I do not know many people using the iPhone directly because the screen is too small.

IFIT was doing a new version almost every month before. But since we have this problem (3 months) there is no new revision of the app. There must be a serious problem!!!

If this is any help to anyone, I have found out that it will write to my Ifit app only when I use my phone, but when I use my iPad, the workout will not sync over. I've tried to sync my iPad to apple health, but you can't. If anyone has found a work around, I'm all ears.

It is mid June and still no fix. Interestingly though, mine was working til June 9 then suddenly stopped. I am on iOS 15.5 currently. I’ve tried everything, but fully delete everything related to iFIT (including past workouts) from the Health app. I was wondering if anyone has tried that. When mine first stopped working, upon checking the Health app, iFIT was marked as “inactive”. I did toggle it to “active”, but it did not help either. My last resort, like I said, is to fully remove everything that is stored in Health related to iFIT. I just have the feeling that it is not syncing anymore because there is an old broken connection preventing it from saving new workouts. I would expect that, starting an entire new connection, would fix the problem. So, has anyone tried that yet? Thanks for sharing your experiences.

It will not sync the past. When you will do a new one, open the IFIT app, then, open the Strava app and it will sync with Healt. It may take 15 minutes before Strava sync with Healt.

Salutations tonyajhen, 

We understand that an app you use, iFit, is not writing to the Health app on your iOS device. 

It sounds like you’ve taken great steps already in troubleshooting. Are you using the iFit app on your Apple Watch? Which app are you using to track indoor runs? 

Thanks. 

I am also experiencing the same issue, IFIT workouts stopped updating in health app as of 2/14/22. Worked great updating all workouts up through 2/13/22. I have made no changes to permissions and verified that connection between IFIT and health app are all set correctly. Please advise.

I have the same issue. Went through all the suggestions everyone is describing. My iFIT and Health apps stopped syncing on 2/22/22. Very frustrating. It seems to be around the same time I did the most recent IOS update. I hope Apple sends a fix soon!!! I feel better that I’m not the only one with this issue.

Same issue began on or around March 3. Interesting enough, works out done on my iFit app on the iPhone transfer to Apple health. Workouts on my treadmill transfer/show up in the iFit app but do NOT make it into Apple health. I too have tried to contact iFit and have reset app data etc etc etc.

Mine stopped 01/27/22. Workouts completed in app sync. Workouts on equipment do not. I emailed iFit early February and received no response until a few days ago (took them a month), basically saying “reply if you still have an issue”.

Only replying to this message to add to the record of people being affected by this issue. I’ve tried everything. This honestly was one of my favorite features…

When you click on Ifit Settings-then Apple Health, it shows that it is sharing workout activity with Apple Health, however, when you click on “Open Settings”, it doesn’t list Apple Health or Activity there… It just says: Bluetooth, Siri and Search, Notifications, Background App refresh and Cellular data