Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Logitech Brio 4K Audio Loop Issue

Following up this thread: Logitech 4K Pro Magnetic Webcam for Apple… - Apple Community Now discontinued.


I've been having the same dreaded fast audio loop using my Brio 4K. Finally figured out how to update using their Logitune software here: https://support.logi.com/hc/en-us/articles/4402711293335-Download-4K-Pro-Webcam


There's a useful YT explainer here: https://www.youtube.com/watch?v=y2WUFKwekOo


Still updating but the firmware release notes actually detail the issue so semi-hopeful. Will report back...

MacBook Pro 16″, macOS 12.2

Posted on Feb 24, 2022 2:37 PM

Reply
Question marked as Best reply

Posted on May 14, 2022 7:54 PM

I can confirm that the fix, or workaround, for a Logitech Brio is to connect the camera to the Mac via a USB C to USB C cable (so directly to a USB C port).


This was acknowledged by Logitech support. Whether there will be a fix isn't known. I'd say it depends on how deeply the issue is buried in the differences between the USB A and USB C ports on the Mac's hardware or firmware

29 replies

Logitech Brio 4K Audio Loop Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.