Touch ID Rarely Works

Question

Level 1

0 points

Touch ID Rarely Works

I found a thread from 2017 with no answers, just wondering if anyone else has this problem in 2022. I have an 1Phone 7, bought it new sometime in 2018. The touch ID works for a day or so then it won't recognize my fingerprints. I thought it may be that my hands get dry. I've done every finger, I've deleted them and put them back in while having dry hands. I keep up with all updates. It never works for more than a day or two no matter what I do. I had my daughter put her print in there so she could open my phone when I want her to, same problem. Any ideas?????

Posted on Feb 27, 2022 7:22 PM

Reply

Answer 1

Katana-San

Level 10

81,061 points

Feb 27, 2022 7:34 PM in response to run53

Hello ~ You may have already tried these steps but take a look here:

If Touch ID isn't working on your iPhone or iPad - Apple Support

If none of those steps help you may need to take it in for a checkup:

Genius Bar Reservation and Apple Support Options

~Katana-San~

Reply

Answer 2

TheLittles

Level 10

203,019 points

Feb 28, 2022 8:00 AM in response to run53

run53 Said:

"Touch ID Rarely Works: I found a thread from 2017 with no answers, just wondering if anyone else has this problem in 2022. I have an 1Phone 7, bought it new sometime in 2018. The touch ID works for a day or so then it won't recognize my fingerprints."

-------

Factory Settings:

Try the following: Restore your iPhone to factory settings . Important: back up your iPhone, first.

What will Occur:

Upon setting it up, it will ask you to create a new fingerprint.

Reply