Overheating event brand new 2020 iMac 27 inch 3.3 GHz
Overheating event - brand new 2020 iMac 27 inch 3.3 GHz. iStat Menus gave 30 or 40 warnings that CPU one through six overheated, greater than 92°C for 10 seconds. That’s pretty close to boiling at 100°C. The Mac was just streaming some radio content, smooth jazz and screen saver, or possibly the screen was blank as I was not at home at the time. I came home with a message that the computer restarted because of some panic event asking whether to send to Apple. I did but I suspect they’re not interested on doing anything for the Intel iMac anymore, even though this one is brand new.
I still have two months where I can return it for a full refund, and after looking at some videos of how the 24 inch Apple silicon iMac’s are cooled and four chips are placed into one , with two small fans on each side, instead of one large fan that this iMac has. And I looked at the history on iStat Menus and there was a very large spike at 9:04 through 9:15 AM this morning and I was at work at 8:30 AM. Why would it overheat to such an extent that the computer shut down? Is there a known problem of overheating with this model?
I’m concerned and thinking of returning it and wait for the release of the 27 inch iMac. I suspect with the configuration I need for LogicPro it will be close to $3000. I got a deal on this one at $1399 at Costco during a five day sale. I got a thunderbolt 4 LaCie, and thunderbolt 4 G-Drive (USB-C), and a OWC hub that gives you three more thunderbolt connections; however, this iMac I understand, although it has two thunderbolt ports it’s a shared port and if running both of them the bandwidth is cut in half. Why would they do that?
Just looking for a what folks are thinking the best course of action here. Returning, and wait for the new iMacs which I’m leaning towards doing, or keep this one at such a great price? I probably could hunt down the source of that spike in heat which lasted just a short few minutes going from 40°C to 92°C and back down again. I have two other iMacs,, 2011 and 2014, and they’ve never got so hot.
Best, Seth
iMac 27″, macOS 10.13