My iPaid Air order was canceled
Tried to order Ipad Air online with Apple Account Balance and four gift cards. The order was canceled about a week later without cause. My Apple Account Balance was disabled. I spent an hour and a half on the phone to unlock my account. I had to wait 24hrs to re-order. When I tried to re-order as I clicked on the place order button it took me back to the delivery method page with the zip code information. It did that twice and then a message popped up saying "You have reached the maximum number of attempts. Please use another method of payment." I spent another half hour on the phone with Apple and no one could tell me what was wrong. They tried to put the account balance amount on new gift cards, but said they weren't able to do it. I was told to try and go to an actual Apple Store and see if the sales associates there could put my Apple Account Balance on gift cards and then use that to purchase the product. Has anyone had this problem? Will going to the store actually work. The closest store to me is about 45 minutes away, so I don't want to go if there is another way to solve this. Plus, I don't have much hope that the store employees can help me when calling Apple did absolutely nothing to resolved the issue.
[Re-Titled by Moderator]
iPad Air, iOS 12
