iPad with 15.3.1 iOS update load e-mails very slowly

Every since I updated my iPad with the latest 15.3.1 iOS update, my email is taking an extremely long time to load or sometimes the mail app just closes. I even turned it off and on but it did not resolve the issue. Any way to fix this?


[Re-Titled by Moderator]

Posted on Mar 8, 2022 3:37 PM

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Posted on Jun 5, 2022 5:47 AM

I talked to Apple support because I was having this problem and they told me to delete the original email app and reinstall a new one from the App Store. Worked perfectly. Everything is working as it should.

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178 replies

Jun 15, 2022 10:56 AM in response to Ben_Z1

I have the same problem. 1:12 seconds until the last set of mail loaded on my iPad Pro 15.5 and the time before it closed without loading the mail at all. Same mail loads instantly on my iPhone 13. I tried both of your suggestions- closing app and restarting. I am able to open comcast mail on their site and google mail on their site, but neither will load quickly into the Apple Mail app. I have the same problem on my wifi in Pennsylvania and in Delaware. Due to this information, it seems that the iPad OS 15.5 is the problem. I actually have had the problem for quite a while and it might be the OS before this that is the problem.

What else can I try? It is very frustrating as well as SLOW to wait for reloading every time I go to mail. This is the ONLY app I have this problem with.

Thanks,

Jackie

Jun 21, 2022 11:30 AM in response to RobF63

I have no problem with the mail app on my iPhone. The problem is with the iPad. I have tried every suggestion, including yours and the problem persists. Based on the reports I’ve read I am 100% certain this is a problem with the latest update of IOS for iPad and, unfortunately, I suspect I will have to wait for the next update for this problem to be corrected. By now, based on all the problems reported with the mail app on the iPad, Apple knows there is a problem

May 5, 2022 6:22 PM in response to LadyT777

Clearly this is a known bug, and in typical Apple fashion: reboot, delete app, yaddi-yaddi-ya. Nothing works, turning off the privacy setting, zip -- in particular a reboot does jack-squat. I didn't see this one in the above comments, but another aspect is when in another app (e.g., a browser) and switching back to the mail app, you're presenting with a blank screen (again after finally opening Mail and getting your in-basket populated)... hitting the back arrow does nothing, the Mail app hangs for 20-30 seconds or more, before it finally shows back on your screen. Get your S#!+ together Apple, Mail used to one of your more "snappier" apps, now its almost worthless.

Jun 6, 2022 6:13 PM in response to Mark Dane

I’ve deleted my email accounts & reinstalled and that doesn’t work. I’ve deleted and reinstalled the Mail App twice and that doesn’t work. I was on the phone for over two hours the other day with Apple Support and got disconnected. They had my number from the night before when they scheduled to call me the next day. I never got a call back, nor did I even attempt to call them…waste of time.

! I told her about the comments here and she reviewed them saying she hadn’t heard of the issues before! She was going to have me restore my iPad through my computer as it is supposed to install all updates before I restore from my backup. I’ve never had time to try it yet, but I’m sure sick of dealing with this! Sure wish Apple would fix this before they issue all of the new stuff they announced today!

Jun 29, 2022 12:51 AM in response to LadyT777

My apple Mail app on iPad has behaved much better since I downloaded the GMail app - It seemed to have cleared a backlog that built up while I was away for a few days..

I’ve kept both, prefer to use apple, but the gmail is there if apple gets stuck


Maybe this helps the tech guys at apple to identify this problem, which is affecting quite a lot of folk?

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iPad with 15.3.1 iOS update load e-mails very slowly

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