iPad with 15.3.1 iOS update load e-mails very slowly

Every since I updated my iPad with the latest 15.3.1 iOS update, my email is taking an extremely long time to load or sometimes the mail app just closes. I even turned it off and on but it did not resolve the issue. Any way to fix this?


[Re-Titled by Moderator]

Posted on Mar 8, 2022 3:37 PM

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Posted on Jun 5, 2022 5:47 AM

I talked to Apple support because I was having this problem and they told me to delete the original email app and reinstall a new one from the App Store. Worked perfectly. Everything is working as it should.

178 replies

May 15, 2022 9:15 AM in response to List Lurker

Same issue on my iPad Pro! Blank mail screen for minutes waiting for it to load email accounts, and once loaded if you select ANY link in email, and return to email screen is blank again and have to wait. Also, corrupted wireless keyboard. So, thanks Apple, you've destroyed iPad's usability for email and typing. Turning a new iPad into a useless brick except to look at pictures (as long as they're not in your email!). Seriously considering rolling back to last good software version.....unless you've locked us out of that too! FIX NOW!!

May 18, 2022 5:06 PM in response to LadyT777

I’m having the same issue on my iPad Pro but not on my iPhone. The mail screen is blank when I open it and takes several minutes to load emails. Once loaded, if I follow a link in any email & then try to return to the mail screen, the screen is again blank & takes a very long time to load the emails. Extremely frustrating!! Have tried all recommendations to fix and nothing has helped.

Jul 20, 2022 12:02 PM in response to Sunny.Daze

I have lots of memory on my iPad, so that is not the issue. The reason why I like my iPad is that I can access my mail quickly. My computer is too slow. In the future, I may rethink buying an iPad if this continues. Samsung makes a great tablet.

One workaround is that I downloaded the Google gmail app which is quick .

However, I only get gmail and I cannot see my outlook mail. I have had 3 iPads in the past, never had this issue.

Apple, get your act together!

May 20, 2022 12:21 PM in response to List Lurker

When are you going to fix everyone's email issues??? This is getting really old fast... A lot faster than our emails are opening up! On every update anymore it's nerve racking wondering what is going to be messed up now. Shouldn't more testing be done before releasing these updates? I've done everything that you say to do and nothing works. It's funny non of this happened until your updates! Please please please fix!!!

May 21, 2022 5:23 PM in response to LadyT777

Same problem with emails opening at snails pace too, I had held off updating for a couple of months as I dread what is going to happen. Also since installing IOS 15:5 at the bottom of the inbox area a new icon has appeared, the one on the right. When I am checking emails small icons appear marked, new massage, inbox, new message, any ideas how to remove or close this down please, it’s mighty annoying! Thank you


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iPad with 15.3.1 iOS update load e-mails very slowly

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