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iPad with 15.3.1 iOS update load e-mails very slowly

Every since I updated my iPad with the latest 15.3.1 iOS update, my email is taking an extremely long time to load or sometimes the mail app just closes. I even turned it off and on but it did not resolve the issue. Any way to fix this?


[Re-Titled by Moderator]

Posted on Mar 8, 2022 3:37 PM

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Posted on Mar 9, 2022 10:51 AM

Hello LadyT777,


If the Mail app on your iPad is slow to load and is closing unexpectedly, follow these steps to start:

• Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
• Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.


This information and more can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If this continues, does this happen with every Wi-Fi network you connect your iPad with or only when it’s connected to a specific network? Let’s also follow the guidance in the ‘If you need help sending or receiving mail on your iPhone, iPad, or iPod touch’ section of this article: If iCloud Mail isn't working


If something else is happening, please provide more details and if you are getting an error of some kind. 


Cheers!

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178 replies

Jul 3, 2022 4:10 AM in response to Robby524

Weird that this is so variable.


As I’ve posted before, did the following on my iPhone and it works and has worked for over a month.


Delete your mail accounts (might want to screenshot settings, etc but they seem to come back).


Delete the app.


Reboot the phone/iPad. Be sure this is power off and on!


Reinstall the app.


Reattach accounts.


Did this over a month ago and no issues since. I originally thought it was some port was blocked and the reinstall fixed it but looking at all the cases and the gmail app maybe helping, who knows.


BTW, this is a user forum. Apple does not look at it.

Jul 10, 2022 6:29 PM in response to annefrommississauga

If you have your email backed up with iCloud you won’t lose anything. I deleted my three emails and the mail app. Rebooted my iPad, downloaded & installed the mail app, set up my emails one at a time checking them to see if they worked...they all did. It’s been working perfect for the last month since I did all of this. Everything I had in iCloud loaded back in the email.

Jul 14, 2022 2:57 PM in response to LadyT777

We are having the same problem. Click on Mail App and get white screen. Have to wait a minute or 2 or 3 before it comes up, while the wheel in the right corner spins. I restarted the iPad, deleted the mail app and restarted, then reinstalled. Still no good. My next step is delete the mail app, delete all the mail accounts, then restart the iPad, reinstall mail and sign into all mail. Hope this works.

Jul 19, 2022 1:19 PM in response to LadyT777

I am unsure if this will help but I know on my iPhone SE I also at times have slow download of email when I open it. I believe mine is due to low memory availability. I usually clear my cache (Settings/Safari/ Scroll down to ‘clear history and website data’, then I double click home button quickly which brings up all open pages and I swipe them up to close them, then restart and then try opening the email again.

Hope it helps, worked for my issue.

Good luck!

Sunny-Daze

Jul 20, 2022 12:02 PM in response to Sunny.Daze

I have lots of memory on my iPad, so that is not the issue. The reason why I like my iPad is that I can access my mail quickly. My computer is too slow. In the future, I may rethink buying an iPad if this continues. Samsung makes a great tablet.

One workaround is that I downloaded the Google gmail app which is quick .

However, I only get gmail and I cannot see my outlook mail. I have had 3 iPads in the past, never had this issue.

Apple, get your act together!

Jul 22, 2022 7:34 AM in response to Bobbithedoll

Well, the geniuses at apple strike again. The update to ios 15.6 came out, I installed it, and now mail opens with the screen to set up your accounts. My .mac, all it does is ask me to enter the info over and over, I tried an exchange account that I have, and the program responded that the account already exists. What a complete waste of time. I guess I will call support, but I'm not holding my breath. Maybe apple should change their name to Microsoft. I get better working systems with Linux.

iPad with 15.3.1 iOS update load e-mails very slowly

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