iPad with 15.3.1 iOS update load e-mails very slowly

Every since I updated my iPad with the latest 15.3.1 iOS update, my email is taking an extremely long time to load or sometimes the mail app just closes. I even turned it off and on but it did not resolve the issue. Any way to fix this?


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Posted on Mar 8, 2022 3:37 PM

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Posted on Jun 5, 2022 5:47 AM

I talked to Apple support because I was having this problem and they told me to delete the original email app and reinstall a new one from the App Store. Worked perfectly. Everything is working as it should.

178 replies

Jun 11, 2022 7:44 AM in response to MikeWoody56

The only thing I haven’t done yet is wipe out my iPad and start all over…nothing else suggested has worked!


Now I’ve got a new issue with my mail. If I’m looking at something on the internet and would like to share it, I can’t. When I choose to email it to someone, a blank screen pops up and the email never opens to be able to send it. And, most times after a few seconds, the whole thing closes out and goes away. Anyone else have this problem? I can send it via a text, but not email.


I’m so fed up with Apple! They know this is going on and have done nothing about it😡

Jul 1, 2022 12:13 AM in response to el robo

Clearly a great many people have had this problem since the last software update. I don’t think its acceptable that we should be expected to attempt all sorts of deleting and reinstalling applications which may or may not work ‘just in case’. Apple seem to be very silent on this issue. I am more then just a tad ticked off looking at a white screen for minutes every time I want to read an email. Come on Apple, own up and tell us that you are seriously working on this.

Jul 22, 2022 7:34 AM in response to Bobbithedoll

Well, the geniuses at apple strike again. The update to ios 15.6 came out, I installed it, and now mail opens with the screen to set up your accounts. My .mac, all it does is ask me to enter the info over and over, I tried an exchange account that I have, and the program responded that the account already exists. What a complete waste of time. I guess I will call support, but I'm not holding my breath. Maybe apple should change their name to Microsoft. I get better working systems with Linux.

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iPad with 15.3.1 iOS update load e-mails very slowly

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