Handwashing Reminder doesn’t working with Watch SE

selmanbasgoze,

Let's try refreshing a few things. First, in Settings > Privacy > Location Services, do you have Location Services enabled for the Health app? If not, let's do that.

Then, we'd like to have you force quit both the Settings and Watch apps. After that, launch the Watch app, navigate back to Handwashing and tap on 'Location settings' below the 'Handwashing Reminders' that is grayed out. This path is important as it's going to hopefully take you to a specific place in Settings for this option. Does Handwashing then appear in Settings where you can toggle the location services permissions?

Thanks.

Hello selmanbasgoze,

Welcome to Apple Support Communities! Let's make sure you have that set up completely. Per the fdollowing article:

Set up Handwashing on Apple Watch

One point of note:

To receive handwashing reminders, you must set a home address in your My Card in the Contacts app on iPhone.

Can you make sure you have that set up?

Add your contact info on iPhone

Cheers!

I have raised this countless times using the Feedback app. Since ios15 and watchOS 8 this feature doesn't work for anyone at all worldwide it would seem regardless of watch model. I'm on a Series 7 Nike edition. Did you get any joy with Apple Support?

selmanbasgoze,

Thanks for the updated information. In that case, your next step will be to Contact Apple Support directly for further assistance.

Take care.

Apple support say they are aware of the issue but no ETA. At least they are aware!

Sadly I would expect nothing less from Apple these days. I'm on the phone now with support trying to ascertain the situation going forward. I'll feed back here if I get anywhere.