iPhone X battery swelling and screen lift
my iPhone X is 4 years old - originally cost $2,000.00+
a few weeks ago a bright green line of light appears on the screen- “the green line of death” apparently and the phone was extremely hot
I took off my phone cover and saw the battery had swollen up, lifting the screen off and bulging the phone case.
I spoke with Apple support- they said it was a safety issue > created a case number and told me to take it physically to an Apple agent for repair. I was told due to the possibility of it bursting into fire I couldn’t courier or post it.
We live 250km from the nearest Apple repairers.
Yesterday I took it to Ubertec (Apple repairer)
Took a look at it and Quotes me $690.00 to repair it?? - I declined!
I have seen this battery issue a number times on various forums- Apple seems to ignore it, hoping it will go away.
My question is, how do we get this to someone in Apple that will acknowledge the fault and offer a solution?
I have been an Apple fan boy for well over 35 years, macs laptops and phones and this flick off is more than a little disappointing