📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ilhoya Author

Level 1

1 points

2019 16-inch Macbook Pro screen turns on when lid closed

Referring back to an old post that never seems to have gotten resolved. I'm having the same issue and need help.

The screen turns off about an inch before being fully closed, then turns back on once the lid is shut. I've tried everything from resetting SMC, turning off networking sharing, adjusting battery/power settings, etc. Desperately need help. Is this a known problem with the 2019 16" MBPs or something? Someone please help.

Posted on Mar 13, 2022 5:02 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,418 points

Posted on Mar 14, 2022 9:25 AM

ilhoya wrote:

Referring back to an old post that never seems to have gotten resolved. I'm having the same issue and need help.

The screen turns off about an inch before being fully closed, then turns back on once the lid is shut. I've tried everything from resetting SMC, turning off networking sharing, adjusting battery/power settings, etc. Desperately need help. Is this a known problem with the 2019 16" MBPs or something? Someone please help.

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support

View in context

2019 16-inch Macbook Pro screen turns on when lid closed

Similar questions