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fyime Author

Level 1

17 points

Failed to update macOS 12.3

MacBook Pro 14 2021, I upgraded the macOS 12.3 that was just released this morning. After clicking Restart Now, the progress bar started to read. It restarted with a black screen in less than half (normally it should show how many minutes are left), and then flashed twice in white. Apple logo, and then restarted to enter the update progress bar (for more than ten minutes). After entering the system, I found that the macOS 12.2.1 version before installation was returned, and an error pop-up window was reported: Unexpected restart. The error report has only one line of code:

SOCD report detected: (iBoot panic)

There was also a problem with the installation when the beta version was released before. I tried three times, the first update failed and I returned to macOS 12.1. The second update failed, and the white Apple logo flashed repeatedly at startup. The third update failed. Black screen.

I have tried booting in safe mode, creating a new administrator, and downloading the full macOS installation package, but none of them work.

Anybody has the same problem? How can I troubleshoot the problem?

MacBook Pro (2020 and later)

Posted on Mar 15, 2022 1:56 AM

Top-ranking reply

rypetty

Level 1

23 points

Posted on Mar 21, 2022 11:43 AM

Was able to connect with Apple Support. Was told on Saturday (apologies for the delay in posting) that Apple engineering is aware of this issue and are working on a fix. It does seem to be related to those of us that have had logic boards replaced. No ETA on a fix, but I was told I would get a call/email letting me know a fix was available. My support contact said he believed it would come in the form of a new software update, perhaps 12.3.1 or a patch to 12.3, but the issue would be called out in release notes. It appears a fix is on the way.

Hope this is helpful.

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Failed to update macOS 12.3

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