I have an iPhone 7 plus. My problem is I can only listen to the sounds of a video in Safari. The video stays black and only the sound can be heard but before this update i disabled gpu process media and it’s working but now in ios 15.4 i can’t find gpu process media .
Can you help please ?
[Re-Titled by Moderator]
Follow-up to my previous post : I've had Apple support on the phone multiple times, so far they haven't been able to provide a working solution.
Following their guidelines, I've done a factory reset of my iPhone 7 and have activated it *without* sync to my iCloud backup, meaning the device was totally blank. Even then, the issue persisted with black screens when playing videos in Safari (but I could hear the video sound). So in my opinion, we're most likely facing a software bug introduced with iOS 15.4 on (some? many?) iPhones 7.
I've had Apple Support on the phone again this morning, and they've had me record a video cap of the issue for their engineers to look into it. I encourage you guys to do the same, so they can gather as much data as possible and provide us a fix asap. In order to do that, you can get in touch with them here : Get Support
Same problem
Tgok23 I pray you are a bot this generic answer is not helpful and neither are you. If you are a real human find a new career, we’re fed up seeing this.
I have the same issue, screenplay is all black across all internet browsers I use, and there no GPU Process: Media in my settings, but uhhh please update me if they do come up with a solution!
I m also facing same problem since updating to iOS 15.4
How to safari video visual see
I had the exact same issue with my iPhone 7. Suddenly this morning, although there was no update installed, videos started playing with visuals again. It was a nice surprise. Thanks Apple!
How tho?
These clowns released another update (15.5) and it’s still not fixed.
I have the same problem on an iPhone 7 I updated some days ago to IOS 15.5 hoping the problem will be fixed but still the same thing with the black screen
My iPhone 7plus safari video goes black and only hearing the sound after updated to ios15.
please what Is the solution
I have iPhone 7plus.my problem is only listening voice and just image is coming when I play vedios in safari..how can I solve this problem.please help me
How to Fix Safari Black Screen Bug on iOS 15.4?
