Apps

I have bought a package on a golf app today payed but never revived the package but money went out of my bank account. Plus I have a translator app that I downloaded but decided against it but it’s now subscribed me without me knowing .

iPhone 12, iOS 15

Posted on Mar 16, 2022 7:58 AM

Similar questions

iTunes store I have money in my card. One day I downloaded the app and buy paid version, but I understood, that this app differ from advertising and deleted this app, app returned the money for an unused period. iTunes Store take money 15.08.2020 (7:00), after returned 17.08.2020 and today (19.08.2020) again take. Can you solve the problem? I need money and can’t wait when iTunes play with my card. ))):
467 1
Random subscription to App Store Good evening! This situation happened: my niece accidentally signed up for an annual subscription to the application. I saw this after the bank tried to debit the funds from the card, but the card was inactive, so the bank refused. I couldn't update apps for 4 months due to incorrect payment information. As a result, I decided to top up the card so that it would be enough to pay $35 for the subscription and submit a random request for reimbursement. Funds have been debited, but the system does not allow submitting a request for reimbursement. The application was not used at all. What can you advise in this situation? How to return funds?
520 1
Can’t download the purchased app I typed in the information without any mistakes and confirmed the purchase on App Store. After that, the button still says that I have to pay for the app. I checked the purchase history and I also can’t find it but I received the message about the money is already taken. Is there any way to fix that?
411 1

1 reply

Katana-San

Level 10

81,097 points

Mar 16, 2022 9:31 AM in response to Jas123rees

Hello ~ Take a look here:

Subscriptions and Billing - Official Apple Support

~Katana-San~

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apps

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up