Good Day
I am using a MacBook Pro 15inch (2018 Model) with Touch Bar. When I'm connected to a monitor via a hub, and the matchbook lid is closed i.e operating in clamshell mode) Universal control stops working and I can't reconnect to the iPad.
Please can somebody advise?
PS! - I have upgraded all my devices to the latest operating systems and have firewall turned off
MacBook Pro 15″, macOS 12.3
I have the same issue as OP, and I am not using a hub or anything that would cause this not to work. I'm also on a brand new MBP 14". All OS's are up-to-date and Universal Control works fine when the laptop is open. It just immediately shuts off when closed and connected to my LG external monitor directly via HDMI. Please help.
The issue is that it connects to universal control (UC), with my MacBook lid closed, but then the UC just stops working.
I am using a Samsung Monitor with built-in USB hub. My MacBook is in clamshell mode getting data, power and display from the monitor via a USB-C cable.
FWIW, my monitor is a Studio Display which is powering my MBP in clamshell mode. And as I type this, yet again UC connectivity between my MBP and iPad Pro is broken. (It was working just a few minutes ago.)
It barely works for me in clamshell mode either—no hub, direct DisplayPort cable. (Haven’t tried it any other way.)
Sometimes it works for a few seconds, then it stops. Once the Mac cursor got stuck on the iPad and wouldn’t return until I put the iPad to sleep! (I had the iPad screen set to be corner-to-corner with the Mac monitor—it didn’t like that.)
Useful feature idea, I hope they get it working some day!
Hi all
just an update. The iCloud password reset seems to not have worked. I’m still getting the continuous universal control disconnects on my iPad when in clamshell mode on my MacBook Pro. I really wish Apple could just sort this out. very annoying.
Good Day
My universal control keeps disconnecting between my MacBook Pro and iPad. I am using the MacBook in clamshell mode, with an external monitor containing a built-in hub. After digging around in the console logs I found this for the wifi logs:
Any idea on how to fix this?
HI There
I did this but it doesn't work for me. I think the issue is that when in clamshell mode using an external monitor, universal control then doesn't work to my iPAD
Hi There
thanks for your response. Sidecar works but universal control from my Mac to iPad doesn’t.
Yeah - so the connection with the MacBook is there - even the recognition as to the “edge” of one screen to another, but just not the universal control. Hopefully it’ll be fixed in an update.
Yeah - it sounds like we have an identical setup (except my hub is OWC and external).
So then this issue is perhaps not related to the Monitor, but more related to hubs
Im going to test via an external hub now and revert
Oh dear - the hub is not even working - I sincerely hope app is following this thread
HI there
That is correct - using the USB-C port labelled PD and with a thunderbolt cable
Then this issue we are having of constant disconnects in clamshell mode is clearly a clamshell issue. How do we get this information across to Apple?
Universal Control
