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Good Day
I am using a MacBook Pro 15inch (2018 Model) with Touch Bar. When I'm connected to a monitor via a hub, and the matchbook lid is closed i.e operating in clamshell mode) Universal control stops working and I can't reconnect to the iPad.
Please can somebody advise?
PS! - I have upgraded all my devices to the latest operating systems and have firewall turned off
MacBook Pro 15″, macOS 12.3
For me, it all works whether my MacBook lid is open or closed. When it's open, both the MacBook's keyboard & touchpad work with Universal Control , as well as the external Bluetooth keyboard & mouse (and, yes, it can be confusing to have two sets of controls active at the same time). When closed, only the external Bluetooth keyboard & mouse work.
Although, again, I don't have any kind of hub anywhere in my setup.
Just out of curiosity, are you using the designated power delivery port for the monitor? I'm looking to upgrade my monitor and I've noticed that the monitors which support a hub functionality and have more than one thunderbolt port will designate a "PD port" that is meant to power the laptop/receive the data. Is there any chance switching ports could help?
FWIW, my monitor is a Studio Display which is powering my MBP in clamshell mode. And as I type this, yet again UC connectivity between my MBP and iPad Pro is broken. (It was working just a few minutes ago.)
It barely works for me in clamshell mode either—no hub, direct DisplayPort cable. (Haven’t tried it any other way.)
Sometimes it works for a few seconds, then it stops. Once the Mac cursor got stuck on the iPad and wouldn’t return until I put the iPad to sleep! (I had the iPad screen set to be corner-to-corner with the Mac monitor—it didn’t like that.)
Useful feature idea, I hope they get it working some day!
Hi All
I found a potential solution on the Reddit platform. It advised that one change one's iCloud password, then re-sign in on all devices.
I have done this now and it seems to be working in clamshell mode.
Please can those in this forum having the same issue attempt the password change, and then let us know if it works?
Thanks
Hi all
just an update. The iCloud password reset seems to not have worked. I’m still getting the continuous universal control disconnects on my iPad when in clamshell mode on my MacBook Pro. I really wish Apple could just sort this out. very annoying.
Hi,
I had the following experience, universal control was working fine from my MacBook Pro. On my Mac mini M1, sidecar was OK but no Universal Control. After an extensive troubleshooting with Apple help line, no solution was found.
I just realised that the only difference was that my iPad was connected to the Mac by USB (for charging). Just removing the USB from the Mac mini solved the problem.
On the other side, if I plug an USB cable between my MacBook and the iPad, I will loose Universal Control from the Macbook.
With my (2018) MacBook Pro in clamshell mode connected to an external monitor (no hub) and a Magic Keyboard & Magic Mouse connected to the MacBook via Bluetooth, I can use Universal Control over to a gen7 iPad either side of the MacBook. Whether the iPad is connected to the Mac via cable (for charging and/or syncing) doesn't matter. Not does it matter whether the MacBook is open or shut. Of course, if it's open I also get to use its keyboard & trackpad just as well as with the Bluetooth'ed keyboard & mouse.
I surely don't see anything in wifi.log saying anything about UniversalControl at all. Occasionally I do get a log entry with the "ERROR:" tag, but those are only ever about rapportd or sharingd "not entitled for com.apple.wifi.join_history". Start by going to the very top right of this web page you're reading, and click on "Get Support".
I have no ideal why you're getting all those "ERROR: Universal Control [...] not entitled for comp.apple.wifi.events [...] but that doesn't look good at all. I really recommend that you talk to Apple Support directly.
Hi there
Mine still doesn't work in clamshell mode - even if I unplug the iPad. I keep getting these in the logs:
HI There
I did this but it doesn't work for me. I think the issue is that when in clamshell mode using an external monitor, universal control then doesn't work to my iPAD
Hi There
thanks for your response. Sidecar works but universal control from my Mac to iPad doesn’t.
Yeah - so the connection with the MacBook is there - even the recognition as to the “edge” of one screen to another, but just not the universal control. Hopefully it’ll be fixed in an update.
Yeah - it sounds like we have an identical setup (except my hub is OWC and external).
So then this issue is perhaps not related to the Monitor, but more related to hubs
Im going to test via an external hub now and revert
Universal Control
