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Good Day
I am using a MacBook Pro 15inch (2018 Model) with Touch Bar. When I'm connected to a monitor via a hub, and the matchbook lid is closed i.e operating in clamshell mode) Universal control stops working and I can't reconnect to the iPad.
Please can somebody advise?
PS! - I have upgraded all my devices to the latest operating systems and have firewall turned off
MacBook Pro 15″, macOS 12.3
For me, it all works whether my MacBook lid is open or closed. When it's open, both the MacBook's keyboard & touchpad work with Universal Control , as well as the external Bluetooth keyboard & mouse (and, yes, it can be confusing to have two sets of controls active at the same time). When closed, only the external Bluetooth keyboard & mouse work.
Although, again, I don't have any kind of hub anywhere in my setup.
Oh dear - the hub is not even working - I sincerely hope app is following this thread
HI there
That is correct - using the USB-C port labelled PD and with a thunderbolt cable
Then this issue we are having of constant disconnects in clamshell mode is clearly a clamshell issue. How do we get this information across to Apple?
Same here. Apple please fix!
I have a Logitech Combo Touch keyboard attached (sometimes) but it's not Bluetooth and the problem repros whether or not I have the keyboard attached.
Perfect - thanks for the feedback - yes, mine also continuously disconnected even without keyboard attached.
Universal Control
