badge app icon switch missing on my mail app

The badge app icon is gone on my mail app and when I go into the settings for mail app under notifications there is no switch anymore to turn the badge on or off.

iPhone 6, iOS 12

Posted on Mar 17, 2022 10:02 PM

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Posted on Jun 8, 2022 9:55 AM

This happened recently when I pair my apple watch and update the IOS software.


The solution for this DELETE the app and RE-DOWNLOAD the MAIL app on the app store and everything backs to normal. you might need to re-setup your email again. DELETE the existing one on the Settings MAIL -->> Accounts and then re-setup/add it again using the MAIL App - launch the app it will ask you to set up the accounts.








36 replies
Question marked as Top-ranking reply

Jun 8, 2022 9:55 AM in response to Prairie Ranger

This happened recently when I pair my apple watch and update the IOS software.


The solution for this DELETE the app and RE-DOWNLOAD the MAIL app on the app store and everything backs to normal. you might need to re-setup your email again. DELETE the existing one on the Settings MAIL -->> Accounts and then re-setup/add it again using the MAIL App - launch the app it will ask you to set up the accounts.








Mar 18, 2022 5:06 PM in response to Prairie Ranger

Hi Prairie Ranger,


Welcome to Apple Support Communities. For an issue like this, let's try some basic steps first to get the Badges option back for you.

First, close the Settings app:"Double-click the Home button to show your most recently used apps. Swipe right or left to find the app that you want to close. Swipe up on the app's preview to close the app"

Next, Restart your iPhone.

"Press and hold the side button until the power-off slider appears.""

Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.To turn your device back on, press and hold the side button until you see the Apple logo."

Open Settings again and see if the option to enable Badges appears. Restarting your iPhone often fixes issues like this.

We hope this helps.

Cheers!

Jun 11, 2022 2:53 PM in response to Prairie Ranger

My mail app wasn’t displaying how many email I had and there was also no where to turn it on or off available in settings. I held my finger on the mail icon intending to delete and reinstall but then clicked on “All Inboxes” and when it opened it prompted me to allow notifications which then put the notification options back into settings when they had previously been missing.

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badge app icon switch missing on my mail app

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