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badge app icon switch missing on my mail app

The badge app icon is gone on my mail app and when I go into the settings for mail app under notifications there is no switch anymore to turn the badge on or off.

iPhone 6, iOS 12

Posted on Mar 17, 2022 10:02 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2022 5:06 PM

Hi Prairie Ranger,


Welcome to Apple Support Communities. For an issue like this, let's try some basic steps first to get the Badges option back for you.

First, close the Settings app:"Double-click the Home button to show your most recently used apps. Swipe right or left to find the app that you want to close. Swipe up on the app's preview to close the app"

Next, Restart your iPhone.

"Press and hold the side button until the power-off slider appears.""

Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.To turn your device back on, press and hold the side button until you see the Apple logo."

Open Settings again and see if the option to enable Badges appears. Restarting your iPhone often fixes issues like this.

We hope this helps.

Cheers!

36 replies

badge app icon switch missing on my mail app

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