Face ID works, but I cannot take pictures.

Recently when I tried to take a selfie, I noticed my camera app was only showing me a black screen. As I am perfectly able to recalibrate and use my Face ID to unlock my phone, I found this really weird. I took my phone to get the OLED screen replaced last year along with my front camera and speaker, and everything was working fine for a good 2 months up until recently. I’ve tried restarting, updating, going into my camera settings and turning the camera on and off, deleting the camera app and re-downloading, turning off my camera in privacy settings and turning it back on, turning on and off voice dictation, and factory resetting my phone. None of these solutions have helped, and I can guarantee my camera is not covered up until by anything either. I was wondering if this is a common issue for users with the IPhone X, and if anyone knows a solution as to why my front camera doesn’t work but I can still use Face ID.

Posted on Mar 21, 2022 9:06 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID works, but I cannot take pictures.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.