Failed to upgrade to macOS Monterey

Question

Level 1

14 points

Failed to upgrade to macOS Monterey

I'm upgrading my 2019 16 inch MacBook Pro from Catalina to Monterey seems that it failed and returned error at "14 minutes left"

Here's the log :

Mar 27 09:38:46 MacBook-Pro osinstallersetupd[548]: Using product PKSecureNetEnabledProduct <file:///System/Volumes/Data/macOS%20Install%20Data/> at distance 5
Mar 27 09:38:46 MacBook-Pro osinstallersetupd[548]: Extracting /Volumes/Shared Support/UpdateBrain.zip -> /System/Volumes/Data/macOS Install Data/UpdateBrain
Mar 27 09:38:46 MacBook-Pro osinstallersetupd[548]: Finished extracting: succeeded
Mar 27 09:38:46 MacBook-Pro osinstallersetupd[548]: Extracting /Volumes/Shared Support/com_apple_MobileAsset_MacSoftwareUpdate/a05f12dcce7b8581e814c3e73a7d5a72fa9e87e8.zip -> /System/Volumes/Data/macOS Install Data/UpdateBundle
Mar 27 09:39:01 MacBook-Pro osinstallersetupd[548]: Finished extracting: succeeded
Mar 27 09:39:01 MacBook-Pro osinstallersetupd[548]: Syncing extracted data to disk
Mar 27 09:39:01 MacBook-Pro osinstallersetupd[548]: Could not verify trust (5) using MobileSoftwareUpdate policy. Will try basic X509.
Mar 27 09:39:03 MacBook-Pro osinstallersetupd[548]: **** /System/Volumes/Data/macOS Install Data/UpdateBundle/AssetData/./payloadv2/basesystem_patches/arm64eBaseSystem.dmg != ./payloadv2/basesystem_patches/arm64eBaseSystem.dmg ****
Mar 27 09:39:03 MacBook-Pro osinstallersetupd[548]: Operation queue failed with error: Error Domain=com.apple.OSInstallerSetup.error Code=1004 "An error occurred loading the update." UserInfo={NSLocalizedDescription=An error occurred loading the update.}
Mar 27 09:39:03 MacBook-Pro InstallAssistant[539]: Stopped operation queue with Error Domain=com.apple.OSInstallerSetup.error Code=1004 "An error occurred loading the update." UserInfo={NSLocalizedDescription=An error occurred loading the update.}

Anyone has any idea on this?

Posted on Mar 26, 2022 8:00 PM

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Answer 1

scrogers

Level 1

4 points

Apr 1, 2022 6:33 AM in response to dordal

Thanks dordal for the update. As you can see from my last post to P. Phillips, it sounds like you an I are in the exact same boat... and this Air will likely be going into Apple as well.

I do find it odd (or quite a coincidence) that there are three (at least) reports of essentially the exact same thing in a relatively recent and short period of time that is apparently damaging (or at least partially damaging) these computers, but stranger things have happened.

We shall see.

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Answer 2

dordal

Level 1

8 points

Apr 1, 2022 9:00 AM in response to scrogers

Out of curiosity, did any of you install the Catalina security update from a few weeks ago? 2022-03 https://www.macworld.com/article/623104/macos-big-sur-catalina-security-updates.html

I noticed that did a firmware update, and that's when my problems with kernel panics started (and when I first tried upgrading to Monterey). I suspect that may be the source of the problem... wondering if anybody else installed it.

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Answer 3

dordal

Level 1

8 points

Mar 28, 2022 12:19 PM in response to xaxin

This exact same thing is happening to me, on the exact same machine.

@xaxin, did you figure anything out yet?

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Answer 4

Owl-53

Level 10

114,345 points

Mar 30, 2022 2:14 PM in response to scrogers

Very much with most was what has been written.

The issue as I have observed, the moving up the Apple Food-Chain of newer version of macOS has become a bit more complicated and not nearly as straight forwards as in the " Good Old Days ".

Yes the standalone EFI updates are not longer and do not expect seeing then again.

Doing a measured upgrade through several versions to eventually Monterey does better prepare the computer with any Embedded EFIs in each newer version. The mismatch one refers to earlier, is eliminated by moving from Mojave to Catalina to Big Sur and then Monterey. Each previous version will or should update the EFI until the Monterey EFi and presto - should work fine.

Notation: Does this machine have an After Market Internal Drive installed. This Will be a thorn in your side if so. Monterey will verify if the Internal Drive is an Original Apple Drive. If not, Monterey will balk and fail to install with a error message

To get around this - replace the After Market Drive with the Apple Original and Install Monterey. The reverse this action and use the After Market drive and insatall Monterey to that Drive.

It, Monterey will need to Flash the Computer with the New EFI Boot ROM and thereafter all sould be good.

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Failed to upgrade to macOS Monterey

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