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Photos not showing up in Photo Stream at all since update 15.4

Although my Photo Stream has been turned on, new photos on my iPhone Pro 13 taken with the camera are not showing up in the Photo Stream. Oddly, screenshots appear, but anything taken with the camera (since the latest update) does not appear in my iPhone Photo Stream. The photo appears in the "Recent" folder, but not in the Photo Stream. I am only having this problem on my iPhone running 15.4. My iPad works fine and photos taken with the camera & screen shots appear in the Photo Stream. I have toggled the Photo Stream switch on & off and was later told not to do that by an Apple rep on the phone, but that's what I'd always do in the past. Anyone having this problem??

iPhone 13 Pro

Posted on Mar 28, 2022 9:10 PM

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15 replies

Mar 28, 2022 9:44 PM in response to ivanguy35

Did you just upgrade to iOS 15.4? The upgrade may have changed the Camera Settings and my Photo Stream does not support all formats.


Please check the Settings > Camera > Formats. Set it to "Most Compatible", if it should currently be set to "High Efficiency".


Then try again to take a normal photo (not Live, not a video) and see, if it will appear in my Photo Stream.

Apr 30, 2022 1:51 AM in response to Bob Hickman

Bob Hickman wrote:

Yep, that was also my issue on my iPhone 13. Changed to Most Compatible, and my pictures started uploading again. But, what is interesting is that my iPad is set to "High Efficiency", and those photos upload just fine. So what gives?

Which system version is running on the iPad? IOS 15.4.1 is causing the problems, I am not sure about iPadOS 15.4.1.

Apr 30, 2022 8:08 PM in response to léonie

I think I have figured out what is going on. Prior to 15.4.1, the IOS on my iPhone 13, would convert the 12MP HEIF files to 3MP jpeg and send them up to Photo Stream. That stopped in 15.4.1, which is why none of my photos after April 17th uploaded. The question is if Apple did it on purpose or a SW bug. There are some reports that Apple wants to stop "My Photo Stream", and force everyone to pay for storage and use iCloud Photos. So it's not that the choice of format was somehow changed during the update, as I have had my iPhone on HEIF since day one (last October).


My iPad is still on 15.3.1 (have not received the option to update yet), so that is most likely why my iPad still works with the format set to HEIF.


Assuming Apple did NOT intentionally drop the auto conversion, then we all need to file a bug report with Apple, and hopefully they will return the auto conversion to jpeg for Photo Stream in the next IOS update.


What is sad, is that the person at Apple Support that was "helping" me yesterday, had absolutely zero clue as to the problem.


That's my 2 cents worth.....


PS - I am going to file a bug report right now.......

Photos not showing up in Photo Stream at all since update 15.4

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