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Return box says to place AirPods and charging case But mail said only return what needs to be fixed.

Hey I received the return box in the mail today and it says to place the AirPods and charging case in said box. But I also received a email that said only return what needs to be fixed and if I send anything more it will not be returned



[Re-Titled by Moderator]


Posted on Mar 30, 2022 4:17 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2022 7:52 PM

Topherce36 Said:

"Hey I received the return box in the mail today and it says to place the AirPods and charging case in said box. But I also received a email that said only return what needs to be fixed and if I send anything more it will not be returned"

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Use the Return Box's Instructions:

Perform as instructed by the AppleCare center. It would be as mentioned on the pamphlet that came with the send-in service. The authenticity needs to be proved of the AirPods themselves along with the case.

1 reply
Question marked as Top-ranking reply

Mar 30, 2022 7:52 PM in response to Topherce36

Topherce36 Said:

"Hey I received the return box in the mail today and it says to place the AirPods and charging case in said box. But I also received a email that said only return what needs to be fixed and if I send anything more it will not be returned"

-------


Use the Return Box's Instructions:

Perform as instructed by the AppleCare center. It would be as mentioned on the pamphlet that came with the send-in service. The authenticity needs to be proved of the AirPods themselves along with the case.

Return box says to place AirPods and charging case But mail said only return what needs to be fixed.

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