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My iPhone and all of our iPads use the same Apple ID. When someone calls on FaceTime all devices ring. This still works. However, we were always able to call between the iPhone and the iPad on FaceTime. Now when we try, we get “FaceTime Unavailable.” Why does FaceTime work with others, but it no longer works between our devices?
Hi CIGNON,
Since you're having trouble making/receiving FaceTime calls on your iPad, try these steps:
5. Go to Settings > General > Date & Time and turn on Set Automatically.
7. Update your device to the latest version of iOS."
More information can be found here: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
We also suggest checking your settings on your devices. Go to Settings > FaceTime > Send & Receive, and verify that your iPad is able to accept calls at the preferred contact method.
If these devices are for different members of the family, we suggest using different accounts. Family Sharing is a great way to still be able to share purchases, but keep your information separate.
Hope that helps!
Hi CIGNON,
Since you're having trouble making/receiving FaceTime calls on your iPad, try these steps:
5. Go to Settings > General > Date & Time and turn on Set Automatically.
7. Update your device to the latest version of iOS."
More information can be found here: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
We also suggest checking your settings on your devices. Go to Settings > FaceTime > Send & Receive, and verify that your iPad is able to accept calls at the preferred contact method.
If these devices are for different members of the family, we suggest using different accounts. Family Sharing is a great way to still be able to share purchases, but keep your information separate.
Hope that helps!
Thanks for the response and the help. Everything you say is correct. In the meantime, I have also discovered that you need to have different emails or phone numbers on the different devices so that facetime can distinguish them. They need to be added to the Apple ID info. Then each device should have a separate email where it can be reached on FaceTime. That way, you can make FaceTime calls among the devices even though they all share the same Apple ID.
Thanks, and please see my latest post.
When I try to call from my iPhone to an iPad at home I get FaceTime unavailable
