iCloud login problem on Sierra, High Sierra? Try this.

My Notes weren't updating on my Macbook Air with High Sierra, so I logged out of iCloud to see if logging back in would fix it, only to find out that I couldn't log back in. Got all of the "Unknown" and "Not at this time, try later errors".


Short story, did all the things, but no success. iCloud is fine, other machines are fine, just not this one. Finally tried logging into iCloud on that machine with Safari and got a "Can't connect to iCloud Servers" error. Ruled out network problems and Firefox connected to iCloud just fine.


Turns out it was a certificate problem preventing this machine from connecting to iCloud. Following the advice in this thread fixed the problem and now iCloud is working correctly again. Download the Apple Intermediate Certificates as mentioned in the first post.


How I solved the Safari 13 and High Sierr… - Apple Community




Posted on Apr 9, 2022 1:11 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2022 4:03 AM

Download the Apple Intermediate Certificates


Apple IST CA 2 - G1 - This is a download link, the certificate will appear in your downloads folder.


  • Double click the downloaded certificate to install it in Keychain Access.


Try to log in to iCloud after that, should work.

85 replies

May 20, 2022 11:57 PM in response to pedrocaiano


pedrocaiano wrote:


So the dreaded day has come, the certificate has expired (as announced previously) and I'm right back to where I started.
iCloud has stoped working again.

SOLUTION: Open Keychain Access, Double click on the Apple IST CA 2 - G1 Certificate, Expand Trust option, When using this certificate: Select "Always Trust".
Restart the Mac.
Done!


this doesn't work for me, for example "cloud drive" doesn't sync on my Macbook Pro with High Sierra !

I think we need a renewed certificate from here Apple PKI - Apple


May 21, 2022 1:49 PM in response to dgd

My iMac Runs on 10.13.6 so updating to the last High Sierra version will not solve the problem.

Glad I found that "other" certificate to extend iCloud use on my iMac until 2025, although I know it's obsolete it still does everything I need it to do. It's not only iCloud Sync and Notes that uses this certificate, iMessages, FaceTime, My Photo Stream, iCal, Contacts etc... all those things are linked to this certificate and stop syncing across devices.

It's unfortunate that we are left to our own devices to sort this out...

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iCloud login problem on Sierra, High Sierra? Try this.

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