iPhone 12 works terribly when not on wifi

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Level 1

8 points

iPhone 12 works terribly when not on wifi

I’m not sure what the deal is but anytime I’m not connected to wifi, specifically when there is a power outage, my iPhone 12 works like shi*. 5 minutes to load a webpage. My phone should work flawlessly when there is no wifi as it’s connected via data unless of course towers are knocked down or whatever.

Other phones in the house work perfectly and they are all Android.

Today there was a power outage and my phone literally didn’t work. I turned off wifi, restarted it etc and still didn’t work properly. Took over 5 mins to load a webpage but my mothers android worked perfectly.

So what’s the deal Apple?

Posted on Apr 15, 2022 2:52 PM

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Answer 1

Apr 15, 2022 8:21 PM in response to AshleighMT

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Answer 2

TheLittles

Level 10

195,711 points

Apr 15, 2022 8:30 PM in response to AshleighMT

AshleighMT Said:

"iPhone 12 works terribly when not on wifi: [...]Other phones in the house work perfectly and they are all Android.[...]"

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Clear Space:

Try clearing internal storage though use of the following. If it is being swollen up, then it would work slowly on particular services.

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Cookies perform remembrance of certain site-entered data.
Cache keeps a snapshot of the last time you visited a site.
Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

And...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

And...

C. "Other" being the Culprit:

Use this Link: How to Check the Storage on your iPhone, iPad, and iPod touch - Apple Support. The storage named "Other" or "System Data" is the grey bar. So, to clear that, this is what to perform: Clear Other storage on your iPhone or iPad - Apple Support

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iPhone 12 works terribly when not on wifi

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