Voice Memos Taking Up Significant Storage

Hi all,


For some reason, my Voice Memos app is taking up a whopping 27GB on my iPhone XR. I tried deleting all the voice memos on my phone, and I'm still getting the same result. I've also tried resetting it a few times. I'm about to try to restore it from a backup, but if anyone else has other ideas or has run into this before, please let me know. Thanks!

iPhone XR

Posted on Apr 15, 2022 11:39 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 6:22 AM

Hello Kobozo,


After you deleted the Voice Memos, did you clear them out of the Recently Deleted folder as well? If not, they'll still take up space until they automatically clear out of that folder in 30 days.


In the Voice Memos app select the back button at the top left and see if you have a Recently Deleted folder showing. If you do, and there's items in there you'll want to clear them out to free up that space.


Edit or delete a recording in Voice Memos on iPhone


Cheers!

68 replies

Jun 16, 2022 4:34 PM in response to Kobozo

Hi,

I am experiencing the same issue. My iPhone (8 - 256GB capacity) is saying it is pretty much full with Voice Memos taking 49TB (which is impossible). So far I have tried:

  • removing all files from the Voice Memos app
  • deleting the Voice Memos app (after this, iPhone storage still showed com.apple.VoiceMemos taking the same space as before - 49TB)
  • reinstalled the Voice Memos app (and now I can't even open it, it crashes every single time I try to open it)
  • resetting my iPhone settings (including restarting the phone multiple time)


None of these have worked.


Please provide guidance on how to fix this issue asap. Now I can't use my phone as it constantly throws messages about your iPhone is full, manage storage, etc.


Jul 1, 2022 4:09 PM in response to Kobozo

Same question as above

my phone says that Documents and Data take up 44.5 GB, but the voice memos themselves only take up 33.5GB


When I delete other items on my phone the storage stats update to a smaller number,


when I delete individual Voice Memos, the Voice Memo (lower number on screen shot) goes down, but the Documents and Data storage number appear “stuck”


please fix. Thank you

Jul 17, 2022 8:30 PM in response to Kobozo

Same problem. 9.5TB reported by Voice Memos whether I have it installed or deleted. I even cleaned out my iCloud Voice Memos data. I seems to be preventing me from backing up my iPhone for over 2 months now, with an error saying that my machine does not have enough space to back up my phone. So I am unable to do a backup and restore to try to solve this issue.


Apple, please fix this!!!

Aug 12, 2022 11:44 AM in response to Kobozo

I have the same issue on iPhone SE(2) and it prevents me from migrating to a newly purchased iPhone SE(3). I had spent more than 6 hours on 5 hourlong calls with Apple support, and even tried to go to Apple store to resolve the issue. I was sent to go and call the support by Apple store employee. Still no resolution and I am running out of time to return my old iPhone SE2 as a trade it.


Need help.


I have tried backing up to a computer - did not work

I have tried backing up to iCloud - did not work

I have removed all the Voicememo messages and cleared Deleted items. I even uninstalled the Voice Memo app, and it still show in the iPhone storage (which takes 2 hours to populate, btw) that I have 24 TB of VoiceMemos stored somewhere on iCloud.


Please notify me when the solution for this issue is found.


Not having much hope, given that the first message about the issue is dated way to far in the past...

Aug 19, 2022 8:50 PM in response to D-Harris

This is my problem, too. I added up the several tiny files (less than 50 MB - yes, megabytes), then rebooted, then offloaded the files, then rebooted, then deleted the app's data (which failed), then deleted the app, then rebooted, then HARD rebooted, and I still have a phantom 238.43 GB of "used storage" on my 128 GB iPhone. At the top, it still shows me just 67.2 GB of 128 GB used.


And of course, I can't back up because it can't find the files, so I can't restore my last backup, or I lose all manner of things. HELP, APPLE!

Dec 11, 2022 12:11 PM in response to Kobozo

I am also experiencing this problem.

I have 42 TERABYTES of voice memos. Tech support states that this measurement also takes into consideration voice memos in your imessages.

I imagine this also has a correlation to the “bug” where backup are waay larger than the storage you have on your phone.

Apple needs to provide a way to filter on saved attachments in imessage that may contribute to impossible to manage backups.

particularly voice memos, which if this problem is the direct cause of huge backups is ridiculous.

42 terabytes of voice memos?

And my only option is to delete all my messages? To some, that’s fine. -but I have years worth of conversations I prefer to keep.

i don’t even use voice messages in iMessage enough to imagine how 42 terabytes of storage could have accumulated, and the real question is.

If my voice memos do not persist in the app, where is this storage going? And why am I accountable for audio files I no longer have any access to.


I have had EVERY iPhone that has ever existed and every time I go to backup something happens,

boot loops and I lose my data.

corruption, and I lose my data.

apple needs to be more transparent and on top of this ongoing issue.

”pointing someone in the right direction” is not the answer

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Voice Memos Taking Up Significant Storage

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