When I am listening to music, playing a game with sound, watching a video, or having sound be used by any app (SiriusXM, tik tok, etc) the sound has randomly been decreasing like it does when I would get a text message notification or something, but there is no notification that comes through, and then the music/sound comes back to where is was. Any ideas on how to solve this issue?
[Re-Titled by Moderator]
iPhone XS
Hi Bkush04,
As the sound gets lower as if you received a notification, but you don't see anything, could you have a notification that doesn't have an alert? When you go to Settings > Notifications, for an app, you can have Lock Screen, Notification Center, and Banners turned off but still have Sound turned on. You can double check any app that doesn't show notifications are turned off and that doesn't have these features turned on. Check out Use notifications on your iPhone, iPad, and iPod touch for more information.
Another thing to check is the output device. Does this happen when connected to multiple devices, such as using your speaker or connecting to a Bluetooth headphone. If it only happens when connected to one output type, see if that output has settings that could be causing this.
Hope this helps.
Have a good day.
I’m having the same exact issue, my volume will stay decreased for quite a while though, minutes in most cases not seconds. I’ve tried a lot of different things including getting an entire hardware replacement. The only thing I haven’t done yet is reformat and not restore from back up. Has anyone tried that with any success? I feel this has something to do with Bluetooth settings hijacking the audio. I haven’t fully tested it though. Does anyone on this thread experiencing the issue also own a Tesla? I think that may be a potential cause in my case but I need to test that as well.
It’s my understanding that if your phone thinks your volume has been too high over the last 7 days it will automatically lower the volume to protect your hearing. Kinda BS. I haven’t found a fix or workaround yet.
What problem, specifically? There are 7 pages in this thread, and many different problems have been discussed. If you specifically mean the volume decreases when you are listening to music or other content and you receive a text or other notification, that is normal. And to prevent it from happening turn the Mute switch on the left side of the phone to the Mute position, towards the back of the phone, so it shows as orange when you look at the switch from the side.
Only killing the music app helps.
Volume bar is at maximum. Using the volume down button decreases the music volume till it’s faded away. Using the volume up button brings the music back with the reduced maximum loudness.
Locking/Unlocking has no effect.
I thought that it’s happen more often when the battery is low but I think now that is not the case. Also energy saving mode has no impact. What I could not rule out so far is the hearing protection functions.
Hi ArmMan1016,
I did have the Attention Awareness enabled, turned it off, though that did not fix the issue. :(
I’m not having the issue any longer either, also since upgrading to iOS16. Hopefully it was knocked out.
If it is the same as mine, seemed mine was a failing speakerphone.
iphone 14 upgrade from my 12 and now I don't have the issue anymore
Yeah mine was happening very consistently. A reboot seemed to help for a short time but ultimately it would happen again soon after
What did Apple say when you contacted them→https://getsupport.apple.com/topics
So far you haven’t contacted Apple in this user-to-user forum.
Hi srbwanderer,
I have and just re-power cycled the phone off which hasn’t helped.
I am able to hear and receive sounds at normal levels when I get a text or phone call.
There is no app activity that is happening at the time the sound is decreased.
Hi Rob_H1,
I just checked and I’m operating on 15.4.1 This has been happening for a couple of weeks now, before and after the most recent updates of 15.4 and 15.4.1
I did also just force close all my apps to see if that would help, and it didn’t.
when the volume decreases, it does so for about 10-15 seconds before going back up to what it is set at. The volume bar does not change at any point.
Hey apple,
Stop meddling with my volume on my iPod touch. I’m using the volume high for a reason. If it’s not broken stop trying to mess it up even more. Whoever was the coder who’s bright idea that was just fire them. Thanks.
Was anyone able to solve this?
I am also having this issue and it is amazingly annoying.
I don't know if this was also happening for the other victims of this bug, but for me, it happens at specific places.
When I am driving it always happens when I am in the same street corner before getting to my home.
When I am walking it always happens right before I get to the gym.
First I thought it was a google maps issue or smth, since I was always using navigation to get back home while driving.
Once it started to happen when walking to the gym, without navigation, I lost it.
If anyone managed to solve it, please let me know how.
iPhone 13 running iOS 15.5
same issue with iPhone 12 on latest software. Tried all that has been recommended.
what I notice is that when I get a notification the sound lowers for 2-3 seconds. When this happens, it stays low for around 15 seconds and, as others have pointed out, there is no sign of notifications happening in the background.
Help.
I have a iPhone 12 Pro Max and have an exactly same issue but only in games. The volume decrease in some seconds and then it increase back to normal level.
this happens in all games on my iPhone. It started in iOS 15.4.
Why can’t Apple fix it??
[Edited by Moderator]
iPhone volume decreasing on its own
