When I am listening to music, playing a game with sound, watching a video, or having sound be used by any app (SiriusXM, tik tok, etc) the sound has randomly been decreasing like it does when I would get a text message notification or something, but there is no notification that comes through, and then the music/sound comes back to where is was. Any ideas on how to solve this issue?
[Re-Titled by Moderator]
iPhone XS
Hi Bkush04,
As the sound gets lower as if you received a notification, but you don't see anything, could you have a notification that doesn't have an alert? When you go to Settings > Notifications, for an app, you can have Lock Screen, Notification Center, and Banners turned off but still have Sound turned on. You can double check any app that doesn't show notifications are turned off and that doesn't have these features turned on. Check out Use notifications on your iPhone, iPad, and iPod touch for more information.
Another thing to check is the output device. Does this happen when connected to multiple devices, such as using your speaker or connecting to a Bluetooth headphone. If it only happens when connected to one output type, see if that output has settings that could be causing this.
Hope this helps.
Have a good day.
I too have this issue for weeks and weeks already. Extremely frustrating and difficult to narrow down what the source is. Switched iPhones in the meantime by restoring a backup and that didn’t change anything, the problem also persists on the new iPhone…
Things that didn’t work:
-hard reset
-Disabling attention awareness features under Face ID & Passcode
-Disable “Change with buttons”
-Disabling Headphone Accomodations
-Being on 15.16.1 updated version at time of this posting.
I can tell you that this issue still exist in iOS 16 (RC). I have leaved a feedback to Apple but they have not sent any responds to it.
I give up now, next phone I buy will be an Android, that for sure!
This happens in every games I play.
If I start to playing, the volume is normal, but if I stop playing for a few seconds and then continue to play, the volume has decreased to almost inaudible level, and then it will increase to normal level again. This ruins the experience for me!
It must be an bug in the OS? or maybe it's the hardware?
Yes. I am convinced of it. It’s a mobile network event which triggers the bug, and I almost sure that such network event is related to some specific base stations handoffs, as it always shows up within the same geographic locations.
I've been having the same issue, with my iphone 11 I always have the latest IOS recently change to an 13 pro max latest IOS and still having the same issue, with my airpods and headphones from another brand.
After almost 2 weeks of testing, I sadly confirm the bug is still present in iOS 16 (even in the most recent update 16.0.2). I think Apple does not care about this issue or simply does not know the root cause of it in order to fix it. Either one, it's not a good thing. I am dealing with this annoyance since March. I am done with this. Switching to Android. Good luck guys!!!
If Dexcom was the culprit in this case, are you solely relying on the receiver then to get your blood sugar reading? Or after reinstalling Dexcom, you found the problem was no longer there? I'm unable to completely remove Dexcom because it is part of a system called Loop that integrates with my insulin pump. Have you reached out to Dexcom at all to report the issue to them if a complete removal of the app was the fix? Curious if they had any feedback.
I did not have the problem until upgrading to an iPhone 14 (from iphone xs) and is mostly experienced on my commute back and forth to work via Carplay, but have also noticed the issue at home using the native speaker on the phone as well.
I have THIS EXACT ISSUE! It was happening on my 12 Pro Max, and now it’s happening on my 13 Pro Max. Which makes me think it’s a setting issue since I have since upgraded both the phone and the IOS. Has anyone figured out the solution yet? Please help
When I am watching a movie on a platform or listening to music in certain apps I notice my volume abruptly turns off for a second and turns back on for another second like its lagging but I don’t know how to fix this.
close to dumping iphones as well. this started for me in March 2023 with iPhone 12 pro. took to apple, wouldn't repicate. reset settings: nope, reset network settings: nope, reset to factory default: nope, reset to factory default and didn't install saved phone info from cloud, STARTED BRAND NEW: NOPE, apple issued me a 'new' iphone 12 pro: nope, bought iphone 14 pro max in september: NOPE. sitting in starbucks right now, listening to music on earbuds...every few minutes, sound drops for 10 seconds: STICK A CHOPSTICK, SLOWLY, THROUGH MY EYE TO EASE MY MUSIC PAIN SINCE MARCH 2023. better than this 'sound glitch', apple hasn't solved/fixed it yet. GFY AAPL, im about to try other phones and keep this turd as an extra remote at home. Thanks AAPL
Having the same problem. When I play an app in the background (usually youtube) and check another app the volume will randomly lower and stay low for 30 - 60 seconds. There's no way to turn the volume back up. So, for instance, if the volume is at 100% then it will still show as being 100% despite an approximately 40% decrease in volume.
Using an iphone 12 pro on the latest operating system.
I frequently lose sound on my iPhone. Just now I was listening to a podcast and the audio just stopped. I looked at my phone and the iPod was still playing but there was no sound coming out. I checked the volume of my iPhone the volume was up as high as it can go. This is very annoying.
As an update, the issue has returned for me. I am currently contemplating doing a full backup and restore as new with my computer to see if I can get the issue to go away for a longer term solution. It's a bit frustrating that this keeps happening.
Part of me wonders if this is a device specific issue or just an iOS problem
I thought I had a fix but it was only temporary and eventually came back. I've heard it could be potential speaker problem manifesting
I've even gone as far as restoring my device in DFU mode and issue persisted after some time
iPhone volume decreasing on its own
