iPhone volume decreasing on its own

When I am listening to music, playing a game with sound, watching a video, or having sound be used by any app (SiriusXM, tik tok, etc) the sound has randomly been decreasing like it does when I would get a text message notification or something, but there is no notification that comes through, and then the music/sound comes back to where is was. Any ideas on how to solve this issue?



[Re-Titled by Moderator]


iPhone XS

Posted on Apr 16, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 10:21 AM

Hi Bkush04,


As the sound gets lower as if you received a notification, but you don't see anything, could you have a notification that doesn't have an alert? When you go to Settings > Notifications, for an app, you can have Lock Screen, Notification Center, and Banners turned off but still have Sound turned on. You can double check any app that doesn't show notifications are turned off and that doesn't have these features turned on. Check out Use notifications on your iPhone, iPad, and iPod touch for more information.


Another thing to check is the output device. Does this happen when connected to multiple devices, such as using your speaker or connecting to a Bluetooth headphone. If it only happens when connected to one output type, see if that output has settings that could be causing this.


Hope this helps.


Have a good day.



128 replies

May 28, 2023 2:47 PM in response to Lawrence Finch

I doubt that someone who has participated in this thread are having a problem with a temporary music volume decrease when a message arrives.


The issue I am experiencing is that when I am listing music via speakers the volume suddenly decreases (e. g. when tapping on the display or pressing accidentally a side button) and then the music volume stays low unless I kill the music application (itunes, spotify, amazon music …) and start the music again.

May 28, 2023 2:52 PM in response to paul——

That is not the problem posted by Bkush04, the person you responded to with your post. I answered the post made by Bkush04, because you said “I have this issue now”, so I answered the issue asked by BKush04. You have now described a different problem.


What happens when you use the volume buttons on the phone rather than killing the music app and starting it again? Or locking the screen on the phone?


And it would be natural for the volume of the speaker to drop when you wake up the phone, as it assumes that your attention is directed to the phone rather than the music.

Jun 13, 2023 5:12 AM in response to Lawrence Finch

You are not being helpful.


I have the same problem that many others here have described, which is the volume decreases for no reason, even with notifications silenced, even with the mute switch engaged. It decreases for about 30 seconds, then goes back to normal. This is the problem. It’s real.


I know what I am doing and it’s not a user error. Please don’t post anything here insinuating that we are doing something wrong.


This is a real problem that Apple needs to address. It’s a serious bug that completely ruins the iPhone experience, as listening to music is a central function of the device.


I will also add that this is not the first time this bug has surfaced. Seems to happen every few releases of iOS.

Nov 13, 2023 7:20 AM in response to hackintoshpoint2

I think we have experienced the same thing.


It's becoming annoying that when I am playing Apple music and then switch to use Google Map, the volume will just drop by itself. By dropping, I mean even though I turned it up to the maximum, you can barely hear anything. This happens so regularly, basically every day to me now. It happens everytime when I put things on speaker, for example when I am video chatting with someone on phone and then I minimise the video screen...

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iPhone volume decreasing on its own

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