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MacBook Pro 13 Mid 2014 Shuts down randromly

Hi everyone, I have a MacBook Pro 13 mid 2014. My issues is that even if my MacBook has a charge on battery it shuts down randomly. I have reset the SMC before and issue was gone for a while but today it happened again. What could be the reason of this shut downs? Here are the the logs from terminal regarding the shutdowns. Thank you for any help!


Timestamp                       Thread     Type        Activity             PID    TTL  


2020-12-31 19:00:11.725219-0500 0xb2       Default     0x0                  0      0    kernel: (AppleSMC) Previous shutdown cause: 0


2022-04-21 14:02:09.725019-0400 0xb2       Default     0x0                  0      0    kernel: (AppleSMC) Previous shutdown cause: 0

MacBook Pro 13″, macOS 10.13

Posted on Apr 21, 2022 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2022 7:49 AM

selimfromalbany wrote:

Thank you very much. I did the test and the result said;
The battery requires service
Reference Code: PPT004

But I just replaced my battery and I bought it from ifixit. it only has about 40 cycles so far. Do you think apple will replace the battery after replacing it with an aftermarket battery or do they even replace batteries for MacBook Pro 2014? or is there any other brand that I could trust ? Thank you in advance.



Third party batteries are known to be not so reliable.



Learn how to get your Mac fixed and how much it will cost.   Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support   Get your Mac ready for service - Apple Support




6 replies
Question marked as Top-ranking reply

Apr 23, 2022 7:49 AM in response to selimfromalbany

selimfromalbany wrote:

Thank you very much. I did the test and the result said;
The battery requires service
Reference Code: PPT004

But I just replaced my battery and I bought it from ifixit. it only has about 40 cycles so far. Do you think apple will replace the battery after replacing it with an aftermarket battery or do they even replace batteries for MacBook Pro 2014? or is there any other brand that I could trust ? Thank you in advance.



Third party batteries are known to be not so reliable.



Learn how to get your Mac fixed and how much it will cost.   Mac Repair - Official Apple Support


Get your Mac ready for service - Apple Support   Get your Mac ready for service - Apple Support




Apr 22, 2022 7:46 AM in response to selimfromalbany

selimfromalbany wrote:

Hi everyone, I have a MacBook Pro 13 mid 2014. My issues is that even if my MacBook has a charge on battery it shuts down randomly. I have reset the SMC before and issue was gone for a while but today it happened again. What could be the reason of this shut downs? Here are the the logs from terminal regarding the shutdowns. Thank you for any help!

Timestamp                       Thread     Type        Activity             PID    TTL  

2020-12-31 19:00:11.725219-0500 0xb2       Default     0x0                  0      0    kernel: (AppleSMC) Previous shutdown cause: 0

2022-04-21 14:02:09.725019-0400 0xb2       Default     0x0                  0      0    kernel: (AppleSMC) Previous shutdown cause: 0


you can try the AHT/Diagnostic


user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support


Apr 23, 2022 1:42 AM in response to leroydouglas

Thank you very much. I did the test and the result said;

The battery requires service

Reference Code: PPT004


But I just replaced my battery and I bought it from ifixit. it only has about 40 cycles so far. Do you think apple will replace the battery after replacing it with an aftermarket battery or do they even replace batteries for MacBook Pro 2014? or is there any other brand that I could trust ? Thank you in advance.

Apr 23, 2022 8:02 AM in response to selimfromalbany

Previous Shutdown cause 0 is power failure (or sudden catastrophic ran out of battery power, so quickly that hibernation was impossible).


Try an SMC reset first.


If SMC reset a few times does not seem to be helping, I think you need to have a chat with whoever sold you the battery you are using now, as it does not seem to be operating as expected.

MacBook Pro 13 Mid 2014 Shuts down randromly

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