iTunes ongoing (and unknown) bug on mine???

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Level 1

5 points

iTunes ongoing (and unknown) bug on mine???

Hi, I had this iTunes bug for awihle, for some reason whenever i want to click an album to drop down it's list of tracks, it fails to so im stuck at going through the tracks with the miniplayer. And for some reason the track still reads at 0 seconds despite that it's playing, and the only time it'll show which second is it at is when I press the close (X) button in which the music will just pause and iTunes will still be left open. And related to that, not only it'll take me 2 X's to close iTunes but i have to head to the Windows Task Manager just to fully close it. And it also keeps failing to show the albums i imported to until like a few restarts and it even fails to sync musics from my laptop to my iPhone. I've reinstalled iTunes for about 2 times now and it still didn't make any effect. Tried searching around the web if anyone had this same problem but as of right now no one has talked about it.

Posted on Apr 30, 2022 4:14 AM

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Answer 1

Top-ranking reply

turingtest2

Level 10

278,179 points

Apr 30, 2022 7:04 AM in response to ren_5656

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:

Remove any SD card that might be in a card reader.
Exit the BTTray.exe Bluetooth utility if installed.
Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
Try disconnecting your computer from the Internet before running iTunes.
Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support (document retired, archived copy) and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
If you installed iTunes from the Microsoft Store you may find the traditional iTunesSetup.exe installer works better for you, or vice versa.
Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Links to the latest builds are now at the very bottom of the user tip.

tt2

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Answer 2

ren_5656 Author

Level 1

5 points

May 4, 2022 12:28 PM in response to turingtest2

I don't have one, but it made no effect whatsoever
As of right now, I am not familiar with this but I'm sure I don't have this installed.
Tried, issue persists.
Also tried, Issue persists.
Same.
Did it twice to make sure, problem still remains.
Read it up but still no effect, I even tried using different accounts or signing off.
Uninstalled all of them. None.
Not familiar with the article's content, but I'll try to see if that can fix it
Actually tried either way but the issue is still present
Also tried that with a version released from 2018, the issue still somewhat remains.