Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac new account refuses to verify Apple ID

I want to set up a new account on my MacBook Pro connected to its own Apple ID - basically so I have a work and personal account with their own apple ids


I created a new account on the Mac but it refuses to verify / 2FA the apple id. I've tried trusted device, SMS and phone but nothing is received. If I log in for first time via safari with the same Apple ID I get the verification code pop up on my trusted device (iPhone) and it all works fine.


I've tried restarting and shutting down for a few minutes to no avail and generating my own code from the trusted device in the Password and Security section


Is there anything else I can try?


Thanks


MacBook Pro (2020 and later)

Posted on May 26, 2022 6:21 AM

Reply
Question marked as Best reply

Posted on May 26, 2022 8:50 AM

Thanks for the reply - It wasn't a new MacBook set up just a new account + Apple ID adding to an existing machine.


I still don't know why that screen wouldn't work but I managed to get it working by going to internet accounts in system preferences and logging into iCloud; taking that path everything worked as expected for some reason :)

Similar questions

2 replies
Question marked as Best reply

May 26, 2022 8:50 AM in response to leroydouglas

Thanks for the reply - It wasn't a new MacBook set up just a new account + Apple ID adding to an existing machine.


I still don't know why that screen wouldn't work but I managed to get it working by going to internet accounts in system preferences and logging into iCloud; taking that path everything worked as expected for some reason :)

May 26, 2022 7:21 AM in response to RuggedIsland

RuggedIsland wrote:

I want to set up a new account on my MacBook Pro connected to its own Apple ID - basically so I have a work and personal account with their own apple ids

I created a new account on the Mac but it refuses to verify / 2FA the apple id. I've tried trusted device, SMS and phone but nothing is received. If I log in for first time via safari with the same Apple ID I get the verification code pop up on my trusted device (iPhone) and it all works fine.

I've tried restarting and shutting down for a few minutes to no avail and generating my own code from the trusted device in the Password and Security section

Is there anything else I can try?

Thanks


https://discussions.apple.com/content/attachment/8a58aded-a277-4745-b942-91c4bc6e5de1



Add new account

Set up users, guests, and groups on Mac - Apple Support



The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. Set up your MacBook Pro - Apple Support


The second best way is use the Migration Assistant.

How to move your content to a new Mac Move your content to a new Mac - Apple Support




Mac new account refuses to verify Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.