Wireless Carplay disconnects at the same place on my commute with new iPhone 13

This happens to me as well, but I have an iPhone 11 Pro Max. It only happens at one specific intersection in my city, but it happens every single time. Something in the area must interfere with the Bluetooth or WiFi signal…

Just to add to the discussion, I also experience this issue (iPhone 13 Pro)...and noticed it always happens when certain type of cameras are installed along the street; those cameras have big antennas to communicate between them and I think (pretty sure) that causes interference with WiFi and Bluetooth connections. This happens with the two cars I've tried (Kia & BMW), same spot, same result...it disconnects and take a while to reconnect and get back to normal. It would be nice if we had access to any kind of log on the phone to check what's really going on in deeper detail or to share it with Apple so they can try to fix it.

I have exactly same issue. It happens on the exact spot on a particular commute on the highway and it has nothing to do with time because it happens when I return home which is much longer than when I leave home.

I have an iPhone XS Max.

It appears to happen when I leave my house and get to the edge of my neighborhood. Seems to me like it happens when the phone disconnects from my wifi and connects to cell service. It lasts maybe 10-20 seconds then sounds normal again. Perhaps a buffering issue?!

I have had the same issue with my apple car play. In the same location, without fail, apple car play disconnects from my car and will not connect again until I get a few blocks away from the location. I’m sure it is some sort of interference but not sure from what.

However, I noticed this not when I got a new phone but when Verizon started switching to 5g. Not sure if that is the reason.

I have the same issue. If my iPhone is connected through Wi-Fi CarPlay to my bmw when I pass by any toll or speed camera the call sound disappears. But the other person is still hearing you. I have to pass the call to the device and put it again to CarPlay. And it starts working well.

if I have my phone in regular Bluetooth nothing bad happens.

with other cars my iPhone was working well because the car-iPhone connection is by cable.

unfortunately with my Bmw I can’t choose the wire connection. CarPlay always goes by Wi-Fi.

the problem is the interference of the toll system with Wi-Fi.

it is very annoying.

Sounds like you need to reset the connection as it’s still using wireless to run CarPlay and only charging through the USB cable (try turning off wi-fi and Bluetooth on your phone to test). I’ve also heard using an apple only usb can make a difference but I haven’t tested that.

My wifi disconnects as soon as I’m out of my driveway.

you didn’t read my post properly.

how can I be connected to my wifi, kilometers away from home, and why does it always happen at the same geological spot on the highway??????

You didn’t read my reply properly. It wasn’t in response to you.

For the record I have the same issue and still looking for a fix. kjones is describing something different.

Oh and feel free to kindly GFY before replying again. ;)

Yep, also happens to me. iPhone 14 pro and Mercedes C300e 2022.

I can pinpoint exactly when it happens. It’s everything I pass under a toll reader (Portugal) or at the entrance/exit of parking garages that use the same technology.

Basically the radio frequency interferes with the wireless CarPlay and just cuts the connection.

Reading this topic and seeing that many car models are affected, the problem can only rely with Apple!!

Please fix this!

Yes, I absolutely agree with you it’s RFI (radio frequency interference) , in my car without fail only happens on the same spot on the highway.

Not sure though if it’s Apple issue or device manufacturer.

Emailed manufacturer twice but other than Google translate sweet talk I guess from Chinese they only sent a link to reload firmware but same problem.

In my view it could also be car manufacturers who have not yet perfected Carplay into their cars

I have endlessly tried all of the above. Nothing works. This is 100% an apple problem that is somehow software related. I am certain of this as it was not happening with my iPhone 12 Pro and then all of the sudden started doing it after one of the software updates…again, I have upgraded to 14 Pro, had it replaced and replaced the entire expensive car audio system which hosts Apple CarPlay and nothing solves it. Apple needs to address this and it’s clear they haven’t responded to this thread with any useful support!!

Happens to me as well. There are two physical locations on my commute to work where this happens. Phone calls get transferred back to phone and I have to wait for 10 seconds for the phone to reconnect to the car. Super frustrating. I couldn't tell if it's my car or the phone, but it seems like so many different people are having this issue, that it cannot be the car. Might be a firmware version. Anyway, Apple, would appreciate if you could look into this. I am sure you already have tons of metadata on this. Positive many people here would volunteer granting you access to their metadata if necessary so you could isolate the bug and take care of it. Thanks!

I’m having this problem too. I always lose Carplay when i pull into my sons school. I can still use the bluetooth, and my service is fine. But it’s always disconnects from CarPlay when I park at the school. As soon as i drive away, it connects again. Have you found a solution? I have an iphone 12.

[[SOLVED]]

For wireless apple car play disconnection, Go to:

General -> Cellular -> [your_phone_number] -> Voice and Data -> Select 4G or LTE

My issue is when I have 5G Auto or 5G On it was disconnecting all the time.

Apple, fix this issue. The issue is when 5G is on. And probably some interference with Bluetooth.

Hope this helps.