Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Hello


I got a new iPhone 13 a few days ago, and I have noticed that wireless CarPlay disconnects at the same point on my daily commute each day. I drive this way everyday and this never happened when I had my old phone which was an iPhone 11.



Posted on May 31, 2022 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2023 6:54 AM

[[SOLVED]]


For wireless apple car play disconnection, Go to:

General -> Cellular -> [your_phone_number] -> Voice and Data -> Select 4G or LTE


My issue is when I have 5G Auto or 5G On it was disconnecting all the time.


Apple, fix this issue. The issue is when 5G is on. And probably some interference with Bluetooth.


Hope this helps.

166 replies

May 19, 2024 5:07 PM in response to ky4wvu

I think this is a microwave issue. A lot of cities are installing microwave in new buildings to reduce or eliminate infrastructure costs for internet. If you’ve ever been on a Bluetooth headset and started your home microwave, you may have lost signal. I don’t know the exact radio physics, but it’s a correlation I think should be investigated.

Sep 23, 2022 1:50 AM in response to Lindsay_B.

This happens to me iPhone 12 pioneer head unit. Apple CarPlay crashes same location every day and traveling either direction. I do lots of different trips over different time lengths and no issue. Unless I pass this location. Sometimes CarPlay reboots on its own but not usually. Most of the time it can not be restarted at all, but can use the Bluetooth function to stream from the phone ok just not using CarPlay. Thanks 🙏

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.