Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Hello


I got a new iPhone 13 a few days ago, and I have noticed that wireless CarPlay disconnects at the same point on my daily commute each day. I drive this way everyday and this never happened when I had my old phone which was an iPhone 11.



Posted on May 31, 2022 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2023 6:54 AM

[[SOLVED]]


For wireless apple car play disconnection, Go to:

General -> Cellular -> [your_phone_number] -> Voice and Data -> Select 4G or LTE


My issue is when I have 5G Auto or 5G On it was disconnecting all the time.


Apple, fix this issue. The issue is when 5G is on. And probably some interference with Bluetooth.


Hope this helps.

166 replies

Jun 1, 2023 10:53 AM in response to ky4wvu

I don’t think it’s the phone- my iPhone 11 does the very exact thing but I find it is getting much worse. I thought it was the carrier but I now think it is the ubiquity of Bluetooth devices & the increasing popularity with streaming which adds to interference along with more powerful routers. The solution: find some wired speakers for your car, that or wired headphones, however the latter is often illegal (we need to hear emergency vehicles when we’re driving).

Sep 23, 2024 9:25 PM in response to SamSadovnik

Yes, same! Since i got my new car with carplay in Feb 2023, it has cut out at this spot (Denver area near i-25 and Lincoln by Skyridge Hospital). This summer, it also started cutting out on I-25 through downtown after i took a weird frontage road route to avoid traffic. So basically i can’t drive north or south on I-25 and still be able to follow what a podcast is talking about.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.